Coinbase

Financial Services

StaffSoftwareEngineer,EAACX

$220–350k ~AI est. United States Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Staff Software Engineer, EAA CX at Coinbase. Skills: Distributed systems, AI-agent-ready platform, Backend services, Cloud-native infrastructure. Own architecture delivery. Drive platform evolution”

What You'll Achieve.

Deliver high-impact capabilities; Deliver cross-functional outcomes; Drive measurable improvements

Industry & Context.

Financial Services
Problems you'll solve

Root cause analysis; Incident response; Troubleshooting

Eligibility Requirements

Quarterly in-person sessions

What They're Looking For.

Must Have

8+ years software engineering experience, Architecting large-scale distributed systems, Backend service design proficiency, API development proficiency, Scalable microservices architectures proficiency, Lead ambiguous technical initiatives, Write high-quality, well-tested code, Hands-on cloud-native infrastructure experience, Experience building secure internal tools, Experience integrating with agentic AI systems, Proficiency in Go, Willingness to work across Python

Nice to Have

Experience with Kubernetes a plus, Experience with Terraform a plus, Experience with CI/CD pipelines a plus, Experience with event-driven architectures a plus, Experience with distributed caching a plus, Experience with SQL databases a plus, Experience with NoSQL databases a plus, Deep appreciation for security controls, Deep appreciation for access management, Deep appreciation for audit logging, Deep appreciation for data governance, Experience in regulated financial services

What You'll Do.

Own architecture delivery

Drive platform evolution

Design MCP procedure constructs

Implement agentic guardrails

Implement HITL orchestration

Implement evaluation frameworks

Lead technical direction

Decompose complex initiatives

Raise engineering quality bar

Build reliable backend services

Instrument observability

Manage incident response

Ensure operational readiness

Partner across engineering teams

Drive shared platform primitives

Eliminate duplicated infrastructure

How You'll Work.

Team & Collaboration

Partnership with Engineering Manager; Partnership with Product; Partner across EAA engineering; Partner with Product Engineering; Partner with Security Engineering

Communication Scope

Author TDDs

Process & Methodology

Decompose initiatives, Deliver milestones

Full Job Description

Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase. Staff Software Engineer (EAA) The Customer Administration Engineering (CAE) team within Coinbase's Enterprise Applications and Architecture org builds and operates Control Center, the secure platform that powers customer data operations for approximately 7,000 internal users across CX, Compliance, Legal, Global Investigations, and Trust and Risk. As a Staff Software Engineer, you'll be a technical anchor for the team, driving the evolution of Control Center from a human-specialist UI into a modular, AI-agent-ready operations platform that exposes capabilities via MCP for both human and autonomous agentic consumers. You'll lead architectural decisions, mentor engineers, and deliver high-impact, cross-cutting platform capabilities at an exciting inflection point for the product. What you'll do: Own the architecture and delivery of foundational platform capabilities including MCP tool registries, AI orchestration layers, risk-based access automation, and the away-team contribution model that enables product groups to build on Control Center safely and at speed. Drive the evolution of Control Center into an AI-agent-ready, headless operations platform by designing and implementing MCP procedure constructs, agentic guardrails, HITL orchestration, and evaluation frameworks for secure autonomous operations. Lead technical direction across the team in partnership with the Engineering Mana

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