Nexthink
Computer Software
StaffSoftwareEngineer
Neural analysis suggests this role is
optimal for mid candidates.
“Staff Software Engineer at Nexthink. Skills: AI-native platform, distributed systems, Gen AI. Reimagining automation for AI era. Building at scale”
Industry & Context.
see, diagnose and fix issues at scale; progress from reactive problem solving to proactive optimization; figure things out without waiting for perfect clarity
What They're Looking For.
Must Have
product engineering background, Experience with large-scale distributed systems, 10+ years of backend engineering experience, 3+ years in Staff or Principal-level roles, Proven success designing and scaling backend systems for tens of millions of users or high-throughput real-time systems, Expert in Java (17+), Python, or Node. js, background in distributed systems, concurrency, and high availability, Hands-on expertise in cloud-native architectures, AWS or equivalent, Kubernetes/ECS, containerized deployments, large-scale database systems, Deep understanding of API design, streaming data, and event-driven systems, Exceptional communication skills, Mentorship and team elevation, Engineering excellence, Gen AI in production
Nice to Have
Advanced AI/ML experience, model fine-tuning, training, B2B enterprise product experience
What You'll Do.
Reimagining automation for AI era
Integrating Gen AI into product capabilities
Driving technical direction
Navigating early-stage exploration
Partnering across teams
Championing reliability and engineering excellence
Acting as a mentor and multiplier
How You'll Work.
Team & Collaboration
working closely with leadership; working closely with Product Management and UX; Partnering across teams; working with Product, Infrastructure, Security, Cost Governance, and AI/ML teams; helping the team grow through technical leadership and collaboration
Communication Scope
Exceptional communication skills; able to influence cross-functional teams and leadership with technical direction
Full Job Description
Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,300 customers to provide better digital experiences to more than 18 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide. #LI-Hybrid Imagine building the automation platform that powers the future of IT — not just for human operators, but for AI agents themselves. At Nexthink, we're evolving Flow , our enterprise automation product, into something genuinely new: an AI-native platform where intelligent agents dynamically create and orchestrate the executions for enterprise scale and reliability. This is a ground-floor opportunity to shape a product that doesn’t fully exist yet. You’ll be joining a small, high-impact team at the very beginning of this journey — working closely with leadership to explore, build, and define what next-generation IT automation looks like. If you thrive in ambiguity, love owning things end-to-end, and want your work to matter at scale, this role was built for you. We're hiring Staff Software Engineer to join this initiative. Responsibilities: * Reimagining automation for the AI era — evolving Flow from a human-operated platform into one that AI agents can leverage to dynamically generate and execute workflows in secure, reliable, sandboxed environments. * Building at scale — designing and shipping large-scale, distributed, high-throughput, real-time systems that serve enterprise customers with hundreds of thousands of endpoints. * Shaping the product — working closely with Product Management and UX to define not just how to build things, but what is worth
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