StaffSiteReliabilityEngineer—ProjectVolcano

Are you ready to unlock intelligence? If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others. ABOUT THE ROLE Kong is building Project Volcano, an internal developer platform purpose-built for Kong's engineering ecosystem. Volcano will provide teams with on-demand preview environments, edge deployments, managed PostgreSQL, auth, realtime, and storage APIs all deeply integrated with Kong products. As the Staff SRE for Volcano, you will be the founding reliability voice for this platform. This role is a strategic initiative driven by the Office of the CTO (OCTO). You will partner directly with engineering leadership to define the platform's reliability posture, build its SRE practice from the ground up, and ensure Volcano can scale to serve all of Kong's customers. This is a high-visibility, high-impact role with direct influence on Kong's next generation developer platform. WHAT YOU'LL DO - Own reliability for Volcano end-to-end: Define and drive SLOs, error budgets, and incident response practices for all Volcano services — edge deployments, managed Postgres, auth, realtime, storage, and the control plane. - Architect the platform's infrastructure: Design and build the multi-region Kubernetes infrastructure, networking, and data plane that powers Volcano's edge deployment pipeline and backend-as-a-service capabilities. - Build the GitOps and CI/CD backbone: Establish deployment automation, canary pipelines, and preview environment provisioning using ArgoCD, Helm, and Terraform/Terragrunt — setting patterns the broader team will follow. - Scale managed data services: Design, operate, and harden multi-tenant PostgreSQL clusters, Redis caching layers, and object storage — with a focus on data isolation, performance, and disaster recovery. - Drive observability from day one: