StaffServiceMechanicalEngineer

**Date Posted:** 2026-04-30 **Country:** United States of America **Location:** OT325: NSP - BLOOMFIELD, CT 212 WEST NEWBERRY RD, BLOOMFIELD, CT, 06002 USA Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? The Otis Service Center is seeking a hands-on Staff Mechanical Engineer to support NAA field service and maintenance personnel in elevator repair, maintenance, and troubleshooting. This role supports field service and maintenance personnel by diagnosing complex mechanical and electromechanical issues, developing repair solutions, and improving reliability of elevator systems. This position requires direct involvement with rotating equipment, bearings, sheaves, traction machines, and electric motors. On-site surveying, field pilot testing, troubleshooting remotely and in elevator hoistway and machine rooms are a core part of the role. The candidate will also have the responsibility of organizing, maintaining, and creating Spare Parts Leaflets (SPLs) and Technical Information Publications (TIPs) as they relate to these component areas. Additional Duties will include developing engineering solutions to replace obsolete components as well as newly defined needs from sketches, concepts and verbal instructions developed interactively with group members and others. **On a typical day you will:** Field Troubleshooting and Repair * Diagnose failures involving bearings, sheaves, traction machines, and rotating equipment. * Support field mechanics with troubleshooting and replacement of elevator components and systems. * Investigate field incidents and conduct root cause failure analysis (RRCA) for mechanical and electromechanical failures * Jobsite testing and surveying. Project Management * Manage moderately sized and complex projects spanning across multiple disciplines. * Deliver on schedule B cost savings targets assigned. * Create product upgrade packages * Provide input to opti