StaffSecurityPlatformEngineer

We believe conversations will become the #1 way to shop. At Gorgias, we’re building the platform that makes this real: a unified AI agent that sells, supports, and re-engages customers across the entire journey. Conversational Commerce is the future of ecommerce, and we’re leading that shift. Our mission is to turn every interaction between a brand and its customers into a relationship: personal, seamless, and intelligent. By combining deep product expertise with the latest in AI, we’re making shopping feel more natural, human, and connected than ever before. To win, we focus relentlessly on: - Quality: conversations that feel authentic and on-brand. - Experience: effortless shopping from chat to checkout. - Re-engagement: personal, 1-1 dialogue instead of noisy marketing. The opportunity is massive. As AI reshapes how people buy, Gorgias is building the foundation for the next decade of ecommerce, where every brand has its own intelligent agent and every customer feels understood. Join us to make Conversational Commerce real. About the role As a Gorgias Platform Security Engineer, you will contribute to our security program, working directly with our SRE team and engineering leadership. You will implement and manage essential security tools and processes, with a particular focus on ensuring resilience against potential external threats and attacks. This role will be critical in setting up proactive security measures and responding to incidents, making a tangible impact on Gorgias’ ability to meet enterprise-grade security standards. What you will do Platform & cloud security - Own cloud and Kubernetes security — IAM, RBAC, network policies, workload identity, and GKE hardening across 10+ global clusters - Design secure-by-default platforms — build guardrails and policy enforcement (OPA, Kyverno, or similar) that guide teams without blocking them - Harden CI/CD and IaC pipelines — secure GitHub Actions, ArgoCD, and Terraform workflows end-to-end - Lead secrets manag