ID. me

StaffProductManager,WalletAuthentication

McLean, Virginia, United States; Mountain View, California, United States
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Lead candidates.

The Brief

“Staff Product Manager, Wallet Authentication at ID. me. Skills: Wallet Authentication platform ownership. Own the Wallet Authentication platform. Shape how members stay secure, recover access to their wallets, and authenticate across government, healthcare, and commercial services”

What You'll Achieve.

First-factor and second-factor pass rates; Wallet recovery resolution rate (automated vs. manual); Support ticket volume reduction tied to authentication and wallet recovery; Fraud-related wallet suspension rate and false positive reinstatement rate; API and agent authentication adoption and reliability; Deliver the dedicated authenticator track; Ship API and agentic authentication; Automate wallet recovery to materially reduce operational cost

What They're Looking For.

Must Have

Experience working across platform and apps teams, Experience using data to drive prioritization and measure impact, Bachelor's Degree in Computer Science, Engineering, or related technical field, or equivalent experience

Nice to Have

Familiarity with identity assurance frameworks (NIST 800-63-4 AAL/IAL) preferred

What You'll Do.

Own the Wallet Authentication platform

Shape how members stay secure

recover access to their wallets

and authenticate across government

and commercial services

Own the full product lifecycle for authentication: first-factor and multi-factor flows

API and agent authentication

Set the vision for ID. me's authentication platform: first-factor and multi-factor flows

machine-to-machine authentication for APIs and AI agents

and AAL-level platform design under NIST 800-63-4

Partner with the Wallet apps team on customer outcomes

Partner with Identity Graph

Identity Verification

How You'll Work.

Team & Collaboration

Partner with the Wallet apps team on customer outcomes; Partner with Identity Graph, Credentials, Identity Verification, Engineering, Security, Risk

Full Job Description

Company Overview ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit https://network.id.me/. Staff Product Manager, Wallet Authentication Location: Mountain View, CA or McLean, VA offices and requires full-time in-office attendance. Team: Product Management Reports to: VP of Product, Platform About the Role ID.me is seeking a Staff Product Manager to own the Wallet Authentication platform. You will directly shape how 100M+ members stay secure, recover access to their wallets, and authenticate across government, healthcare, and commercial services. You will own the full product lifecycle for authentication: first-factor and multi-factor flows, API and agent authentication, wallet recovery, and fraud prevention. Every decision you make affects security, member trust, and revenue at scale. You will set the vision for ID.me's authentication platform: first-factor and multi-factor flows, passkeys, machine-to-machine authentication for APIs and AI agents, and AAL-level platform design under NIST 800-63-4. You will partner with the Wallet apps team on customer outcomes, and with Identity Graph, Credentials, Iden

Free ATS check

Applying for this Staff Product Manager, Wallet Authentication role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

How to Apply on Greenhouse

  • Create a Greenhouse profile before applying — it saves time across multiple applications.
  • Upload your resume as a PDF; the parser handles it better than Word.
  • Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
  • Enable email notifications to track application status in real time.

ANONYMOUS · UNFILTERED

What do employees actually say about ID. me?

Real rants from real employees. Read before you apply.

Read Company Rants →