ID. me
StaffProductManager,WalletAuthentication
Neural analysis suggests this role is
optimal for Lead candidates.
“Staff Product Manager, Wallet Authentication at ID. me. Skills: Wallet Authentication platform ownership. Own the Wallet Authentication platform. Shape how members stay secure, recover access to their wallets, and authenticate across government, healthcare, and commercial services”
What You'll Achieve.
First-factor and second-factor pass rates; Wallet recovery resolution rate (automated vs. manual); Support ticket volume reduction tied to authentication and wallet recovery; Fraud-related wallet suspension rate and false positive reinstatement rate; API and agent authentication adoption and reliability; Deliver the dedicated authenticator track; Ship API and agentic authentication; Automate wallet recovery to materially reduce operational cost
What They're Looking For.
Must Have
Experience working across platform and apps teams, Experience using data to drive prioritization and measure impact, Bachelor's Degree in Computer Science, Engineering, or related technical field, or equivalent experience
Nice to Have
Familiarity with identity assurance frameworks (NIST 800-63-4 AAL/IAL) preferred
What You'll Do.
Own the Wallet Authentication platform
Shape how members stay secure
recover access to their wallets
and authenticate across government
and commercial services
Own the full product lifecycle for authentication: first-factor and multi-factor flows
API and agent authentication
Set the vision for ID. me's authentication platform: first-factor and multi-factor flows
machine-to-machine authentication for APIs and AI agents
and AAL-level platform design under NIST 800-63-4
Partner with the Wallet apps team on customer outcomes
Partner with Identity Graph
Identity Verification
How You'll Work.
Team & Collaboration
Partner with the Wallet apps team on customer outcomes; Partner with Identity Graph, Credentials, Identity Verification, Engineering, Security, Risk
Full Job Description
Company Overview ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit https://network.id.me/. Staff Product Manager, Wallet Authentication Location: Mountain View, CA or McLean, VA offices and requires full-time in-office attendance. Team: Product Management Reports to: VP of Product, Platform About the Role ID.me is seeking a Staff Product Manager to own the Wallet Authentication platform. You will directly shape how 100M+ members stay secure, recover access to their wallets, and authenticate across government, healthcare, and commercial services. You will own the full product lifecycle for authentication: first-factor and multi-factor flows, API and agent authentication, wallet recovery, and fraud prevention. Every decision you make affects security, member trust, and revenue at scale. You will set the vision for ID.me's authentication platform: first-factor and multi-factor flows, passkeys, machine-to-machine authentication for APIs and AI agents, and AAL-level platform design under NIST 800-63-4. You will partner with the Wallet apps team on customer outcomes, and with Identity Graph, Credentials, Iden
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