ShiftKey
healthcare
StaffProductManagerProfessionalOnboarding
“Staff Product Manager - Professional Onboarding at ShiftKey. Skills: Product Management, Marketplace/Platform Products, Onboarding Experience, AI/Automation Integration, Data Analysis & Business Outcomes. Drive professional onboarding experience from registration and identity verification to credential collection and first-shift readiness. Focus relentlessly on accelerating how fast a professional can move from signing up to actively and compliantly working on the platform”
Industry & Context.
solve manual, high-friction onboarding steps; architect a flexible, modular foundation that adapts to varying levels of credential complexity and time-to-productivity expectations
What They're Looking For.
Must Have
7-9 years in product management, at least 3 years on marketplace or platform products with supply-side onboarding complexity, Demonstrated success improving funnel conversion in credentialing-heavy, regulated, or compliance-driven environments, Real-world experience designing and deploying AI agents or automated intelligence within production workflows, data instincts and the ability to connect onboarding throughput directly to business outcomes like supply liquidity and fill rate, Proven ability to lead and deliver across ownership boundaries, working seamlessly with engineering, compliance, and peer product teams
What You'll Do.
Drive professional onboarding experience from registration and identity verification to credential collection and first-shift readiness
Focus relentlessly on accelerating how fast a professional can move from signing up to actively and compliantly working on the platform
Move beyond basic UI improvements by actively incorporating AI-native workflows and agentic solutions to solve manual
high-friction onboarding steps
Act as the most demanding
well-specified consumer of our internal credentialing rules engine
ensuring onboarding gets what it needs to create a fast
and confidence-building user experience
How You'll Work.
Team & Collaboration
partnering with teammates in different time zones; working seamlessly with engineering, compliance, and peer product teams
Applying for this Staff Product Manager - Professional Onboarding role?
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