Paddle
digital product companies
StaffProductManager
“Staff Product Manager at Paddle. Skills: Checkout product ownership, strategy and roadmap development, product development and delivery, data analysis and commercial impact, stakeholder management and storytelling, GTM and customer proximity. Own the long-term vision and strategy for Checkout. Translate strategy into a roadmap”
What You'll Achieve.
move the needle on conversion, revenue, and customer trust; commercial outcomes; compounding conversion and UX gains; revenue impact; NPS
Industry & Context.
navigate ambiguous, multi-stakeholder trade-offs; reason about systems, APIs, and trade-offs; problem-solving
regular in-person collaboration, not a fit for fully remote working
What They're Looking For.
Must Have
owning a high-stakes, high-complexity product end-to-end with clear, measurable business impact, specific, hands-on experience with payments, checkout, or comparable consumer-facing fintech experiences at scale, understanding auth rates, 3DS, SCA, PSP economics, fraud trade-offs, worked on high-volume, consumer-facing products where small UX or technical changes have outsized commercial impact, technically credible – comfortable in the details with engineers, able to reason about systems, APIs, and trade-offs, data-fluent and metrics-led, use AI as a daily force multiplier – for research, writing, analysis, and building functional prototypes, built and shipped in scale-up or startup environments, including zero-to-one work, outstanding written and verbal communicator, comfortable managing hard trade-offs across customers, Sales, Engineering, Compliance, and Exco, value regular, in-person collaboration with your team and wider stakeholders
Nice to Have
senior PM who is unambiguously operating beyond your title, at home with ambiguity, not blocked by it
What You'll Do.
Own the long-term vision and strategy for Checkout
Translate strategy into a roadmap
Make tough prioritization calls
multi-stakeholder trade-offs
Set the bar for discovery and prioritisation
Coach other PMs on discovery and prioritisation
Lead end-to-end delivery of complex
multi-faceted initiatives
Define and enforce delivery standards
Work in a tight trio with engineering and design to ship fast
Use AI tooling to compress the loop from idea to spec to prototype
Run a continuous programme of optimisation
Own the KPIs that matter for Checkout
Weave KPIs into the strategic narrative
Dive into data independently
Form hypotheses and bring recommendations
Use product data to influence business strategy
Align senior stakeholders around the Checkout strategy
Craft compelling written narratives
Be a credible technical partner to engineering
Oversee GTM for Checkout launches
Shape the customer-centric culture of the team
How You'll Work.
Team & Collaboration
Work in a trio with engineering lead and experienced product designer; Daily exposure to Sales, Solutions, Customer Success, Risk, Finance, and Exco; Regular in-person collaboration with the Checkout team and the wider Payments group; Work alongside engineers and designers; Collaborative culture
Communication Scope
senior product voice; storytelling; written narratives; verbal communication; tailor the message, never the substance
Process & Methodology
roadmap development, prioritization, delivery standards enforcement, GTM oversight
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