Dialpad

Technology

StaffProductDesigner

CA$137–173k Vancouver, British Columbia, Canada FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Staff candidates.

The Brief

“Staff Product Designer at Dialpad. Skills: AI design, Product design, Design systems. Lead design on foundational layers. Lead platform-wide initiatives”

Industry & Context.

Technology

What They're Looking For.

Must Have

8+ years shipping product design, Portfolio demonstrating AI-native design

Nice to Have

Experience in terminal window, Experience in Figma window, Contribute to design community

What You'll Do.

Lead design on foundational layers

Lead platform-wide initiatives

Partner with leadership to set direction

Build production-coded prototypes

Design AI-first capabilities

Strengthen and evolve design system

Identify cross-cutting problems

Improve how team ships

Improve how team communicates

Improve how team works

How You'll Work.

Team & Collaboration

Design leadership; Product leadership; Engineering leadership; Feature teams; Designers across team

Communication Scope

Feedback; Communication

Full Job Description

About Dialpad Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time. More than 70,000 companies around the globe, including WeWork, Asana, NASDAQ, AAA Insurance, COMPASS Realty, Uber, Randstad, and Tractor Supply, rely on Dialpad to build stronger customer connections using real-time, AI-driven insights. We’re now leading the shift to Agentic AI: intelligent agents that don’t just analyze conversations but take action by automating workflows, resolving customer issues, and accelerating revenue in real time. Our DAART initiative (Dialpad Agentic AI in Real Time) is redefining what a communications platform can do. Visit dialpad.com to learn more. Being a Dialer At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more. We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves. We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic. Your role You are a connector. You are a builder. You work at the edge of what's possible with AI and design. You restlessly push yourself to get better and lift your team along with you. If this describes you, then Dialpad is the place for you. We're looking for a Staff Product Designer. This person will be a key design leader, sharpening how AI shows up in Dialpad, meeting our customers' needs, and driving how the team incorporates AI into their day-to-day work. This person will help build the future of business communications for humans—a

Free ATS check

Applying for this Staff Product Designer role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

How to Apply on Greenhouse

  • Create a Greenhouse profile before applying — it saves time across multiple applications.
  • Upload your resume as a PDF; the parser handles it better than Word.
  • Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
  • Enable email notifications to track application status in real time.

ANONYMOUS · UNFILTERED

What do employees actually say about Dialpad?

Real rants from real employees. Read before you apply.

Read Company Rants →