Skylight
Staff/PrincipalEngagementManager
Neural analysis suggests this role is
optimal for Senior candidates.
“Staff/Principal Engagement Manager at Skylight. Skills: Product strategy, Roadmap, User stories, Client management, Team health, Technical feasibility. Lead cross-functional team. Build high-impact products”
Industry & Context.
Mitigate risk; Validate assumptions; Amplify learning; Informed tradeoffs
Work within U.S., Public trust clearance, Security clearance, Company background check, Travel from time to time
What They're Looking For.
Must Have
Lean product principles, Develop product strategy, Execute product strategy, Manage clients and stakeholders, Lead and grow engagement, Technical fluency, Set direction and standards, Work within professional services, Create better public outcomes, Align with core values, Travel for work
Nice to Have
Product work on sensitive data, Engineering background, Technical product manager, Growing engagements business development, Civic tech space experience, Remote-team environment experience
What You'll Do.
Lead cross-functional team
Build high-impact products
Ship high-impact services
Translate government needs
Develop product strategy
Define measures of success
Develop product roadmap
Develop product backlog
Own engagement success
Manage contract health
Manage client relationship
Partner with engineers
Make technical tradeoffs
Build psychologically safe team
Navigate bureaucratic challenges
Navigate compliance challenges
Navigate privacy realities
Navigate security realities
How You'll Work.
Team & Collaboration
Cross-functional team; Multidisciplinary team; Client relationships; Engineering teams
Communication Scope
Communicate effectively; Translate technical audiences
Process & Methodology
Agile program management, Risk and issue management
Full Job Description
About Skylight Skylight is a digital consultancy using design and technology to help government agencies deliver better public services. We’re at the forefront of a civic movement to reinvent how all levels of government serve families, patients, and many others in today's digital world. If you want to play a part in driving this critical movement forward, we’d love for you to join our growing team of public interest technologists. The work we do matters. About the job At Skylight, engagement managers are responsible for driving the overall success of our client work. They draw on their expertise in areas such as product management practices, agile coaching at the organizational and team levels,, risk/issue management, stakeholder management, continual improvement, and contract administration in order to deliver the highest levels of client service and work. You’ll own the product strategy and roadmap for the work, and you’ll also serve as the engagement manager — accountable for the overall success of the contract, the health of the team, and the relationship with our client. This is a technical product role: you’ll work closely with engineers on architecture, integrations, and the secure data exchanges, and you’ll be comfortable making informed tradeoffs about technical feasibility, sequencing, and risk. You’ll set direction in partnership with the agency, assemble and support a multidisciplinary team, navigate the privacy and security realities of working with federal information, and keep delivery moving against federal milestones. This is a senior leadership role for someone who can hold the “what to build and why,” the “how it’s built,” and the “how this engagement succeeds” in the same hand. What you’ll do Lead a cross-functional team of researchers, designers, and engineers to build and ship high-impact products and services Translate needs from users and government partners into a product strategy, including vision, objectives, measures of success, product
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