Mozilla
StaffOperationsEngineer
Neural analysis suggests this role is
optimal for Senior candidates.
“Staff Operations Engineer at Mozilla. Skills: Hybrid-cloud infrastructure, Workplace infrastructure, System reliability, Automation. Own and evolve architecture. Design scalable systems”
Industry & Context.
Complex problem solving; Break down elaborate system problems; Root cause analysis
What They're Looking For.
Must Have
6+ years systems engineering, 6+ years infrastructure roles, Experience designing production infrastructure, Experience operating production infrastructure, Solid expertise VMware, Solid expertise Cisco UCS, Solid expertise Application/Network Loadbalancers, Solid expertise Linux/Unix Operating Systems, Solid expertise Networking fundamentals, Solid expertise Data center environments, Demonstrated ability lead technical work across teams
Nice to Have
Infrastructure as Code experience, Puppet/Ansible/etc experience, Python experience, Observability tooling familiarity, Reliability practices familiarity, Containerization experience, Modern platform tooling experience, Security best practices exposure
What You'll Do.
Own and evolve architecture
Design scalable systems
Implement scalable systems
Establish best practices
Promote best practices
Contribute to technical strategy
Lead infrastructure projects
Break down system problems
Drive re-architectures
Drive performance improvements
Drive reliability improvements
Remain hands-on with systems
Influence technical decisions
Ensure systems integrate cleanly
Improve system reliability
Contribute to defining SLIs/SLOs
Contribute to capacity planning
Participate in root cause analysis
Lead root cause analysis
Decrease operational toil
Design core infrastructure components
Support core infrastructure components
Drive improvements in performance
Drive improvements in scalability
Drive improvements in dependability
Contribute deep expertise
Contribute to internal tooling
Contribute to platform improvements
Promote standardized approaches
Guide system troubleshooting
Raise technical quality
Maintain clear documentation
Ensure systems are understandable
Ensure systems are operable
Contribute to knowledge sharing
How You'll Work.
Team & Collaboration
Cross-team collaboration; Across teams (IT, SRE, Security, Service Owners); Design reviews; Across infrastructures
Process & Methodology
Infrastructure projects
Full Job Description
To learn the Hiring Ranges for this position, please select your location from the Apply Now dropdown menu. To learn more about our Hiring Range System, please click this link. Why Mozilla? Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security, and more. And we’re doing this without losing focus on our core mission - to make the internet better for people. The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders - only to our mission. Along with thousands of volunteer contributors and collaborators worldwide, Mozillians design, build, and distribute open-source software that enables people to enjoy the internet on their terms. About this team and role: A Staff Operations Engineer leads the design, reliability, and evolution of hybrid-cloud and workplace infrastructure. This senior role spans teams, drives complex initiatives, sets technical direction, and ensures systems are scalable, secure, and efficient. This role combines technical execution with leadership, shaping architecture both directly and collaboratively. What you’ll do: Domain Architecture & Technical Direction Own and evolve architecture within a defined infrastructure domain Design and implement scalable, reliable systems spanning multiple teams or environments Establish and promote best practices, patterns, and standards within the domain Contribute to medium- and long-term technical strategy (typically 6-18 months) Complex Problem Solving & Execution Lead delivery of ambiguous, high-impact infrastructure proj
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