Mozilla
Technology
StaffOperationsEngineer
Neural analysis suggests this role is
optimal for Senior candidates.
“Staff Operations Engineer at Mozilla. Skills: Hybrid-cloud infrastructure, Workplace infrastructure, System reliability, Infrastructure automation. Evolve architecture. Design scalable systems”
Industry & Context.
Complex problem solving; Troubleshooting
What They're Looking For.
Must Have
6+ years systems engineering, 6+ years infrastructure roles, Designing production infrastructure, Operating production infrastructure, VMware expertise, Cisco UCS expertise, Application loadbalancer expertise, Network loadbalancer expertise, Linux/Unix OS expertise, Networking fundamentals, Data center environments expertise, Lead complex technical work
Nice to Have
Infrastructure as Code experience, Puppet/Ansible/etc experience, Python experience, Observability tooling familiarity, Reliability practices familiarity, Containerization experience, Modern platform tooling experience, Security best practices experience
What You'll Do.
Design scalable systems
Implement scalable systems
Establish best practices
Promote best practices
Set technical direction
Lead infrastructure projects
Break down system problems
Drive re-architectures
Improve system reliability
Participate in capacity planning
Lead root cause analysis
Decrease operational toil
Automate system improvements
Design core infrastructure
Support core infrastructure
Improve system performance
Improve system scalability
Improve system dependability
Contribute to internal tooling
Improve internal tooling
Promote standardized approaches
Guide system troubleshooting
Raise technical quality
Maintain documentation
How You'll Work.
Team & Collaboration
Across teams; Unify solutions; Influence technical decisions; Design reviews; Cross-team knowledge sharing
Communication Scope
Technical guidance
Process & Methodology
Technical strategy
Full Job Description
Why Mozilla? Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security, and more. And we’re doing this without losing focus on our core mission - to make the internet better for people. The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders - only to our mission. Along with thousands of volunteer contributors and collaborators worldwide, Mozillians design, build, and distribute open-source software that enables people to enjoy the internet on their terms. About this team and role: A Staff Operations Engineer leads the design, reliability, and evolution of hybrid-cloud and workplace infrastructure. This senior role spans teams, drives complex initiatives, sets technical direction, and ensures systems are scalable, secure, and efficient. This role combines technical execution with leadership, shaping architecture both directly and collaboratively. What you’ll do: Domain Architecture & Technical Direction Own and evolve architecture within a defined infrastructure domain Design and implement scalable, reliable systems spanning multiple teams or environments Establish and promote best practices, patterns, and standards within the domain Contribute to medium- and long-term technical strategy (typically 6-18 months) Complex Problem Solving & Execution Lead delivery of ambiguous, high-impact infrastructure projects Break down elaborate system problems into implementable solutions Drive migrations, re-architectures, and performance/reliability improvements Remain hands-on with critical
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