Semtech
Tech / AI / Software
StaffNetworkSystemsEngineer,AirLink
Neural analysis suggests this role is
optimal for Staff candidates.
“Staff Network Systems Engineer, AirLink at Semtech. Skills: diagnosing complex issues, root cause analysis, system-level troubleshooting, networking protocols, Linux system administration, scripting. Own the end-to-end investigation of field-reported issues across the AirLink wireless router platform family. replicating problems in-house”
Industry & Context.
problem solver’s mindset; diagnosing complex issues; finding root causes; Methodical approach to analyzing complex problems; system-level troubleshooting
What They're Looking For.
Must Have
BS in Computer Science, Electrical Engineering, or Technology Diploma with relevant industry experience, A problem-solver’s mindset: you’re energized by diagnosing complex issues in existing systems, driven to find root causes independently, and comfortable operating without a roadmap, Methodical approach to analyzing complex problems and system-level troubleshooting, 5+ years of Linux system experience with proficiency in shell scripting (bash and Python), configuring firewalls (iptables & nftables), cron jobs, and analyzing IP packet captures, 5+ years of networking experience with deep understanding of networking concepts and protocols including IPv4/v6, TCP/UDP, NAT, DHCP, SNMP, PPP, VPN (IPsec, MOBIKE, OpenVPN), BGP, and OSPF, Excellent verbal and written communication skills, Self-motivated; ability to work independently or in small teams and drive issues to resolution without constant direction
What You'll Do.
Own the end-to-end investigation of field-reported issues across the AirLink wireless router platform family
replicating problems in-house
identifying root causes
engaging development teams to drive corrective action
developing practical workarounds to keep customers operational
Leverage a diagnostic toolkit to extract meaningful signal from field devices
Serve as the technical escalation point from complex requests from sales and field support teams
Contribute to system-level design and feature requirement reviews ahead of new platform releases
How You'll Work.
Team & Collaboration
engaging development teams to drive corrective action; Partner with internal customer-facing teams to gather and communicate critical information on customer issues and requests; actively contributing to a stronger, more capable support organization
Communication Scope
Excellent verbal and written communication skills
Full Job Description
**_Location:_** Richmond, BC (hybrid) **Our Team:** Semtech's AirLink Router System Engineering team is a high-performing technical group embedded within the router engineering organization, giving us direct access to the product development engineers who build our platforms from the ground up. We sit at the intersection of deep engineering and real-world deployment — translating complex field challenges into product improvements and delivering engineering-level expertise to our customer-facing teams. Our products are deployed where reliability isn't optional: public safety and first responder networks, public transit systems, and critical industrial and utility infrastructure. The AirLink portfolio spans simple LTE-A gateways to sophisticated routers featuring dual 5G cellular modems, dual WiFi 6 4x4 MIMO, and out-of-band LPWA management. When these systems need to perform, our team is there to make sure they do. We're a collaborative, high-trust team that values technical depth, intellectual curiosity, and the satisfaction of solving problems that genuinely matter. **Job Summary:** As a Staff Engineer on the AirLink System Engineering team, you’ll serve as a key technical authority on our wireless router platforms. This role is built for a problem solver at heart — someone who thrives on diagnosing complex, real-world issues with existing systems and tracking down root causes that others can’t find. You’ll bring a methodical, systems-level mindset to the most challenging networking issues our customers face, owning investigations end-to-end from replication through resolution. Beyond troubleshooting, you’ll draw on your deployment knowledge to shape the features and requirements that define our next generation of products. **Responsibilities:** * Own the end-to-end investigation of field-reported issues across the AirLink wireless router platform family — replicating problems in-house, identifying root causes, engaging development teams to drive corrective action,
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