StaffEngineer

👋🏼 We're Nagarro. We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital, and our people exist everywhere in the world (17700+ experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in. REQUIREMENTS: * Experience - 5.5+yrs years * Strong experience in ServiceNow ITOM, CMDB, and Service Mapping * Hands-on experience in ServiceNow integrations * Experience in other modules like SPM or GRC or HRSD along with ITIL knowledge * ServiceNow certification (any module) * Strong understanding of ITOM and Service Mapping concepts * Ability to translate business requirements into technical solutions * Experience in developing and implementing technical solutions and performing integration testing * Experience with ServiceNow scripting (Business Rules, Client Scripts, UI Policies, UI Actions) * Good understanding of CMDB data model and relationships * Strong communication and stakeholder management skills * Ability to work in a global delivery environment RESPONSIBILITIES: * Work with the ServiceNow team to implement solutions across global locations * Provide technical expertise in ServiceNow ITOM module, especially Service Mapping * Design and implement ServiceNow integrations * Understand business needs and align them with standardized processes and system design * Develop and implement technical solutions on the ServiceNow platform * Perform component integration testing and ensure quality delivery * Support UAT and production deployments * Collaborate with cross-functional teams for seamless project execution * Troubleshoot and resolve technical issues * Ensure adherence to best practices and continuous improvement * Participate in design and code reviews and provide recommendations ## Qualifications Bachelor’s or master’s degr