Fin
AI Customer Agent
StaffCreativeCopywriter
“Staff Creative Copywriter at Fin. Skills: Copywriting, Creative, Storytelling, Messaging. Lead creative copy development. Craft clear, concise, and bold copy”
What You'll Achieve.
help businesses provide perfect customer experiences; deliver impeccable, always-on customer support; transform their customer support
Industry & Context.
resolves complex customer issues end-to-end
Proof of eligibility to work in the United States is required
What They're Looking For.
Must Have
10+ years of copywriting experience, Expert-level writing, editing, and proofreading skills, deep knowledge of AP Style, UX writing best practices, Experience influencing and collaborating with senior creative, marketing, and product stakeholders, Proven ability to mentor and inspire other creatives while remaining hands-on, Familiarity with design collaboration tools such as Figma, Familiarity or experience working with AI tools like Claude, Chat GPT, Claude Code etc.
Nice to Have
B2B SaaS or tech copywriting experience, appreciation for writing to design
What You'll Do.
Lead creative copy development
Translate complex product and technical information
Partner with brand and product marketing teams
Drive creative setting the standard
Guide and mentor other writers
Present and defend creative ideas
How You'll Work.
Team & Collaboration
Work closely with creative leadership, brand strategists, designers, and marketers; Partnering closely with brand and product marketing teams; Experience influencing and collaborating with senior creative, marketing, and product stakeholders; Guiding and mentoring other writers; collaborate easier
Communication Scope
Translating complex product and technical information into compelling, benefit-driven narratives; Presenting and defending creative ideas to senior stakeholders with clarity, confidence, and strategic reasoning
Applying for this Staff Creative Copywriter role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Greenhouse
- Create a Greenhouse profile before applying — it saves time across multiple applications.
- Upload your resume as a PDF; the parser handles it better than Word.
- Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
- Enable email notifications to track application status in real time.
ANONYMOUS · UNFILTERED
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