Nagarro
Tech / AI / Software
StaffConsultant,TechnicalWriter
“Staff Consultant, Technical Writer at Nagarro. Skills: Business Intelligence & Reporting content and documentation, technical/product documentation for complex platforms and workflows, training videos, e-learning content and role-based learning paths. Design and develop step-by-step platform documentation covering configuration, admin console usage, and operational workflows. Create role-based documentation for Admin, Operations, and Business users”
Industry & Context.
What They're Looking For.
Must Have
Total experience 6 years, experience in creating Business Intelligence & Reporting content and documentation, Expertise in developing technical/product documentation for complex platforms and workflows, Hands-on experience in creating training videos using screen recording and video editing tools, Experience in developing e-learning content and role-based learning paths, understanding of translating configuration-heavy workflows into simple, reusable content, Familiarity with Azure DevOps for tracking stories, tasks, and acceptance criteria, Experience working in Agile / sprint-based environments with product and engineering teams, Knowledge of documentation tools like Confluence, SharePoint, GitBook, MkDocs, Sphinx, MadCap Flare, DITA, or Notion, Experience with video tools such as Camtasia, Loom, OBS Studio, Snagit, Descript, Adobe Premiere Pro / After Effects, Exposure to eLearning tools like Articulate 360, Adobe Captivate, or Vyond, Understanding of knowledge base / LMS / LXP platforms such as SharePoint, Viva Learning, Cornerstone, Docebo, SuccessFactors, or Workday Learning, Familiarity with localization tools like Smartling, Lokalise, Crowdin and accessibility standards (WCAG), collaboration skills with cross-functional and distributed teams, Bachelor’s or master’s degree in computer science, Information Technology, or a related field.
What You'll Do.
Design and develop step-by-step platform documentation covering configuration
and operational workflows
Create role-based documentation for Admin
Produce short (2–5 minute)
engaging training videos using screen recordings
Develop and structure role-based learning paths including quick-start guides and detailed reference materials
Maintain and update content in line with product feature releases and enhancements
Collaborate with product
and support teams to ensure accuracy and completeness of content
Track documentation and content tasks using Azure DevOps aligned with sprint cycles and releases
Manage and organize content within knowledge bases and learning platforms
Ensure content follows localization requirements and accessibility standards
How You'll Work.
Team & Collaboration
collaboration skills with cross-functional and distributed teams; Collaborate with product, engineering, and support teams to ensure accuracy and completeness of content
Process & Methodology
Track documentation and content tasks using Azure DevOps aligned with sprint cycles and releases
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