Nagarro
Information Technology And Services
StaffConsultant-FunctionalBusinessAnalyst/eCommerce
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“Staff Consultant - Functional Business Analyst / eCommerce at Nagarro. Skills: Business Analysis, eCommerce, Functional Requirements. Act as bridge between stakeholders and delivery teams. Lead requirement gathering workshops”
Industry & Context.
Identify gaps; Recommend improvements; Resolve queries
What You'll Do.
Act as bridge between stakeholders and delivery teams
Lead requirement gathering workshops
Translate business needs into requirements
Translate business needs into user stories
Translate business needs into acceptance criteria
Work with development teams
Work with product teams
Ensure successful delivery of solutions
Facilitate discussions between customer and technical teams
Resolve functional queries
Ensure alignment on scope
Ensure alignment on priorities
Ensure alignment on business objectives
Support Agile ceremonies
Support backlog grooming
Support sprint planning
Support defect triage
Support release readiness activities
Analyze business processes
Identify process gaps
Recommend process improvements
Drive solution discussions with stakeholders
Manage multiple stakeholders
Support digital transformation programs
Support eCommerce implementation programs
How You'll Work.
Team & Collaboration
Delivery teams; Development teams; QA teams; Architects; Product teams; Customer teams; Technical teams; Global teams; Distributed teams
Communication Scope
Verbal English; Written English; Portuguese
Process & Methodology
Agile ceremonies, Backlog grooming, Sprint planning, UAT, Defect triage, Release readiness
Full Job Description
We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 36 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in! 1. Native Portuguese speaker with strong verbal and written English communication skills, capable of acting as the primary bridge between Brazil-based business stakeholders and India-based delivery teams. 2. 7+ years of Business Analysis experience in eCommerce, Retail, Omnichannel Commerce, Digital Commerce, or Customer Experience programs. 3. Lead requirement gathering workshops with business users, product owners, and stakeholders; translate business needs into clear functional requirements, user stories, and acceptance criteria. 4. Deep understanding of eCommerce processes such as product catalog, search, pricing, promotions, cart, checkout, payments, order management, returns, and customer journeys. 5. Work closely with development, QA, architects, and product teams to clarify requirements and ensure successful delivery of solutions. 6. Facilitate discussions between customer and technical teams, resolve functional queries, and ensure alignment on scope, priorities, and business objectives. 7. Support Agile ceremonies including backlog grooming, sprint planning, UAT, defect triage, and release readiness activities. 8. Experience working with enterprise eCommerce platforms such as Salesforce Commerce Cloud, Adobe Commerce (Magento), Shopify, SAP Commerce, VTEX, or similar platforms. 9. Ability to analyze business processes, identify gaps, recommend improvements, and drive solution discussions with stakeholders. 10. Experience working with global or distributed teams, managing multiple stakeholders, and supporting large-scale digital transform
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