Nagarro
Information Technology And Services
StaffConsultant,BusinessAnalyst(Salesforce)
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“Staff Consultant, Business Analyst (Salesforce) at Nagarro. Skills: Salesforce, Business Analysis, Requirements Engineering, Agile Methodologies, Consulting. acting as a solution provider. identifying project/service stakeholders”
What You'll Achieve.
deliver high quality business solutions; ensure deliverables are in sync with the benefits defined in the business case; meet client's needs; holding team members accountable for high standards of delivery
Industry & Context.
requirements analysis; change impact analysis; complex troubleshooting scenarios
What They're Looking For.
Must Have
requirements analysis, requirement elicitation, agile fundamentals and methodology, RFP, wireframe & prototype, functional knowledge of Salesforce Sales Cloud and Service Cloud, deep understanding of Salesforce standard objects such as Leads, Accounts, Contacts, Opportunities, Cases, and related processes, experience working with Salesforce configurations including Flows, Validation Rules, Assignment Rules, Approval Processes, and Reporting, perform change impact analysis, support release/change management activities, understand Salesforce data model, security model, and access control at a functional level, familiarity with Salesforce integrations, APIs, and middleware concepts (functional understanding), Business Analysis functions with good technical understanding, creating BRDs, FSDs, coordinating for Functional and Non-functional requirements and testing, use case/ story preparation, process flow diagram, relationship diagrams such as flow charts, methodology etc., high-quality professional software engineering practices for agile software development cycle, including coding standards, code reviews, source control management, build processes, testing, and deployment, communicating effectively with users, other technical teams, and management to collect requirements, describe software product features, and technical designs, Mentoring the team members to meet the client's needs and holding them accountable for high standards of delivery, understand and relate technology integration scenarios and be able to apply these learnings in complex troubleshooting scenarios
Nice to Have
Passion for building great solutions
What You'll Do.
acting as a solution provider
identifying project/service stakeholders
acting as a bridge between business stakeholders and Salesforce technical teams
collaborating with Salesforce Architects and Developers to design scalable
best-practice solutions
validating solution feasibility against Salesforce platform capabilities and project constraints
preparing and maintaining process flows
business process models
participating actively in Agile/Scrum ceremonies
acting as a trusted advisor to users by explaining Salesforce capabilities and solution trade-offs
supporting user adoption through training materials
analyzing existing Salesforce implementations and recommending process improvements and optimization opportunities
ensuring deliverables are in sync with the benefits defined in the business case
and monitoring the project to deliver high quality business solutions
defining the scope of the project/service
and resources throughout the project lifecycle
mentoring and managing team members
ensuring project quality of work meets defined governance
process standards and best practices
reporting the status of all key metrics
assisting the account management team in responding to new project requests
identifying opportunities in the current engagement to cross sell or up sell Nagarro’s offerings
How You'll Work.
Team & Collaboration
working with users; working with other technical teams; working with management; acting as a bridge between business stakeholders and Salesforce technical teams; collaborating with Salesforce Architects and Developers; mentoring team members
Communication Scope
communicating effectively with users, other technical teams, and management; describing software product features; describing technical designs; explaining Salesforce capabilities; explaining solution trade-offs
Process & Methodology
planning, organizing, monitoring the project, defining the scope of the project/service, managing goals, managing risks, managing issues, managing resources, project lifecycle management, reporting project status
Full Job Description
👋🏼We're Nagarro. We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in! REQUIREMENTS: * Total Experience:6+ years * Should have strong experience in requirements analysis, requirement elicitation. * Should have strong experience in agile fundamentals and methodology, RFP, wireframe & prototype. * Must hands-on functional knowledge of Salesforce Sales Cloud and Service Cloud. * Should have deep understanding of Salesforce standard objects such as Leads, Accounts, Contacts, Opportunities, Cases, and related processes. * Should have experience working with Salesforce configurations including Flows, Validation Rules, Assignment Rules, Approval Processes, and Reporting. * Should be able to perform change impact analysis and support release/change management activities. * Should be able to understand Salesforce data model, security model, and access control at a functional level. * Must have familiarity with Salesforce integrations, APIs, and middleware concepts (functional understanding). * Must have experience in Business Analysis functions with good technical understanding along with creating BRDs, FSDs and coordinating for Functional and Non-functional requirements and testing * Should know use case/ story preparation, process flow diagram and relationship diagrams such as flow charts, methodology etc. * Knowledge of high-quality professional software engineering practices for agile software development cycle, including coding standards, code reviews, source control management, build processes, testing, and deployment. * Experience in communicating effectively with users, other technical teams, and manag
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