Coupang
e-commerce
StaffCloudBackendEngineer
Neural analysis suggests this role is
optimal for Lead candidates.
“Staff Cloud Backend Engineer at Coupang. Skills: Observability, Site Reliability Engineering (SRE), Cloud Backend Engineering, Kubernetes, Go, Python. Design, implement, and maintain observability solutions for datacentre infrastructure.. Develop, deploy, and maintain the operational and reliability components of a large-scale Observability and Telemetry collection platform, emphasizing performance at scale, real-time monitoring, logging, and alerting.”
What You'll Achieve.
Ensure the reliability, performance, and availability of datacentre services.; Deliver resilient infrastructure.; Maintain security and compliance standards.; Provide visibility into system health and performance.; Improve the reliability, scalability, and performance of datacentre services.; Protect data and infrastructure.
Industry & Context.
Solve problems
Apply with your Coupang e-mail address., Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
What They're Looking For.
Must Have
8–12 years of progressive software engineering experience, with a heavy emphasis on distributed systems, cloud-native architectures, or platform operations., Proficiency in Go or Python, with a deep understanding of networked systems and performance optimization., Expert-level knowledge of Kubernetes internals (scheduling, controllers) and containerization ecosystems., Proven experience with load balancing, service mesh, and request routing at scale., A "ownership" mindset with a track record of maintaining mission-critical, high-availability systems in production.
Nice to Have
Prior experience building infrastructure specifically for LLM inference or large-scale training clusters., Familiarity with inference, including mixed precision, kernel tuning, or custom hardware accelerators., Experience managing hybrid-cloud or multi-AZ deployments across AWS, Azure, or GCP., Experience operating in regulated environments with strict security and compliance requirements.
What You'll Do.
and maintain observability solutions for datacentre infrastructure.
and maintain the operational and reliability components of a large-scale Observability and Telemetry collection platform
emphasizing performance at scale
Participate in and enhance the entire lifecycle of services
from inception and design to deployment
Develop and optimize monitoring systems to ensure high availability and performance.
Create and manage dashboards
and reports to provide visibility into system health and performance.
Implement SRE best practices to improve the reliability
and performance of datacentre services.
Develop and maintain automation scripts for infrastructure provisioning
Conduct root cause analysis and post-mortem reviews to prevent recurrence of incidents.
Analyze and optimize the performance of datacentre systems and applications.
Implement best practices for resource utilization and efficiency.
Ensure that observability and reliability solutions comply with security policies and industry standards.
Implement and maintain security measures to protect data and infrastructure.
Provide support for observability and reliability-related issues
including debugging and resolving hardware and software problems.
Develop and maintain documentation for troubleshooting procedures and best practices.
Stay updated with the latest advancements in observability and SRE technologies and integrate them into the infrastructure.
Continuously improve the reliability
and performance of datacentre services.
How You'll Work.
Team & Collaboration
Partner closely with engineering teams and vendors to drive operational excellence.; Work closely with other engineering teams to understand and meet their observability and reliability requirements.; Collaborate with hardware and software vendors to evaluate and integrate new technologies.
Full Job Description
Please complete the attached Internal Transfer Request Form and submit. Please make sure to apply with your Coupang e-mail address. Company Introduction We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional trade-offs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Role Overview As a Staff Data Centre Observability and Site Reliability Engineer, you will own the design and operation of scalable observability platforms to ensure the reliability, performance, and availability of datacentre services. You will apply SRE best practices, automation, and performance optimization to deliver resilient infrastructure. This role partners closely with engineering teams and vendors to drive operational excellence while maintaining security and compliance standards. What You Will Do Observability and Monitoring: • Design, implement, and maintain ob
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