Brightwheel
Early education
StaffAIProductBuilder,DataEngineering
Neural analysis suggests this role is
optimal for Staff candidates.
“Staff AI Product Builder, Data Engineering at Brightwheel. Skills: AI systems, data architecture, LLMs, data modeling, system design, workflow systems. Own AI-powered improvements in core brightwheel workflows end-to-end, with particular emphasis on the data foundation that enables those workflows. Ship 'virtual employee' workflows that do real work before humans engage: research, verification, prioritization, deduplication, and prep artifacts that cite evidence and flag unknowns”
What You'll Achieve.
helping operations, GTM, product, and engineering teams move faster; make higher-quality data-driven decisions; build AI-powered workflows with confidence; reduced friction; improved signal reliability; meaningful business impact; increase trust in both data and AI outputs; increase velocity while maintaining architectural rigor
Industry & Context.
turning an ambiguous customer problem into a clear plan; reason about tradeoffs across reliability, correctness, latency, and cost in AI-native systems
What They're Looking For.
Must Have
5+ years of professional engineering experience with clear ownership of production systems from design doc through launch and iteration, A track record of shipping AI-powered workflows to production with measurable impact, including hands-on experience with LLM tool use, retrieval patterns, evaluation, and monitoring, Experience operating AI systems in production: evaluation harnesses, rollout strategies, and monitoring that ties system health to output quality, Experience designing data platforms for operational use cases: canonical models, identity resolution and deduplication, and governance patterns that support safe downstream consumption, Experience designing reliable workflow systems: job orchestration, backfills and retries, observability, and cost/performance tradeoffs, Demonstrated ability to influence technical strategy across organizational boundaries
Nice to Have
Lakehouse or warehouse architectures that support both analytics and AI workloads, Vector indexing, embedding pipelines, or hybrid structured + semantic retrieval in production, Event-driven or real-time data architectures for operational intelligence, not just batch reporting, Vertical SaaS, CRM, or operations-heavy domains where operational data is central to product differentiation, Internal data platforms or shared services adopted across multiple engineering teams, Data governance frameworks, PII handling standards, and auditability patterns in AI-enabled systems
What You'll Do.
Own AI-powered improvements in core brightwheel workflows end-to-end
with particular emphasis on the data foundation that enables those workflows
Ship 'virtual employee' workflows that do real work before humans engage: research
and prep artifacts that cite evidence and flag unknowns
Design the data foundations that let AI stitch together longitudinal operational signals across domains (customers
support) into reliable workflows
Build evidence-first pipelines that produce structured outputs with provenance and uncertainty handling
and that store artifacts rather than overwriting truth
Build a durable job execution system for agent workflows: retries
Create shared abstractions for AI and data systems: tool interfaces
and reusable workflow components that increase trust in both data and AI outputs
Lead by example in AI-augmented engineering
using AI tools to increase velocity while maintaining architectural rigor
How You'll Work.
Team & Collaboration
Partner with internal teams as customers; Define success metrics with them; Design workflow delivery surfaces; Iterate based on adoption and impact; Influence technical strategy across organizational boundaries
Process & Methodology
clear ownership of production systems from design doc through launch and iteration, rollout strategies
Full Job Description
Our Mission and Opportunity Early education is one of the most important determinants of childhood outcomes, a critical support for working families, and a $175B market that remains underserved by modern technology. Brightwheel is the largest, fastest growing, and most loved platform in early ed, trusted by millions of educators and families every day. We are a three-time Cloud 100 company https://www.forbes.com/lists/cloud100/a, backed by top investors including Addition, Bessemer, Emerson Collective, Lowercase Capital, Notable Capital, and Mark Cuban. Our Team Our team is passionate, talented, and customer-focused. We embody our Leadership Principles https://mybrightwheel.com/about/ in our work and culture. We are a distributed team with remote employees across every US time zone, as well as select offices in the US and internationally. Who You Are You're a Staff-level full-stack builder operating at the intersection of AI systems and data architecture. You're AI-native: you understand how LLMs interpret data, and you design retrieval, evaluation, and observability into systems from the start. You love turning an ambiguous customer problem into a clear plan and shipping an end-to-end experience that moves a meaningful outcome. You care about craft and the trust of what you ship, and you leave behind reusable building blocks so the next team can move faster. You’ll succeed in this role if you are: - Driven by outcomes: You care about helping operations, GTM, product, and engineering teams move faster, make higher-quality data-driven decisions, and build AI-powered workflows with confidence. You measure success in reduced friction, improved signal reliability, and meaningful business impact — not just infrastructure shipped. - AI-native. You understand how LLMs interpret data and design retrieval, evaluation, and observability into systems from the start. - A product-driving technical leader. You define what data should exist, how it should be structured, and how AI
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