ServiceNow
Information Technology And Services
StaffAIAgentEngineer–Moveworks|CustomerDeployment
Neural analysis suggests this role is
optimal for not-applicable candidates.
“Staff AI Agent Engineer – Moveworks | Customer Deployment at ServiceNow. Skills: AI Agent Engineering, Customer Deployment, AI Solutions, Platform Integration. Accelerate product adoption. Translate business process challenges”
What You'll Achieve.
Make customers successful; Accelerate product adoption; Achieve high-impact AI solutions; Ensure learnings folded back; Deliver exceptional product experiences; Drive successful technical adoption
Industry & Context.
Complex systems; Complex business challenges; Complex cross-functional problems
Travel up to 25%
What They're Looking For.
Must Have
8+ years of experience in a technical role, Advanced degree with 6+ years experience, Demonstrated ability to operate across multiple business functions, Experience designing, building and launching full-stack workflows, Experience leveraging REST APIs, Experience leveraging iPaaS automation, Experience leveraging generic scripting, Proven ability to determine methods and procedures independently, Experience leading projects, Coordinating other team members
Nice to Have
Familiarity with enterprise platforms, Familiarity with Linux environments, Familiarity with Windows environments, Using the command line, Great track record of driving successful technical adoption, Stay current with the latest AI tools and frameworks
What You'll Do.
Accelerate product adoption
Translate business process challenges
Build high-impact AI solutions
Influence product evolution
Fold learnings into core platform
Partner with customers
Vision-lock AI Agents
Architecture AI Agents
Architect technical AI solutions
Design technical AI solutions
Consult customers on AI solutions
Leverage AI in novel ways
Solve complex business challenges
Integrate platform to customer enterprise systems
Work closely with engineering teams
Work closely with product teams
Drive product decision making
Synthesize customer feedback
Synthesize technical gaps
Consult customers on roadmap
Apply creative freedom
Shape customer roadmap
Build exceptional product experiences
Share reusable solutions
Generalize solutions into templates
Develop solution narratives
Create high-quality artifacts
Engage customers with presentations
Engage customers with demos
Provide strategic direction
Help customers overcome obstacles
Develop context-specific solutions
Upskill customer teams
Navigate challenging business situations
Navigate antiquated legacy systems
Gain maximum exposure
Gain maximum learning
How You'll Work.
Team & Collaboration
Customer Success; Product Management; Engineering; Product teams; Internal teammates
Communication Scope
Solution proposals; Product documentation; Engaging presentations; Demos
Process & Methodology
Project delivery lifecycle
Full Job Description
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people. As a Staff AI Agent Engineer – Moveworks | Customer Deployment at Moveworks ServiceNow, you’ll be responsible for making customers successful with the Moveworks ServiceNow Platform by accelerating product adoption through various customer engagements. You are a critical, high-leverage technical individual that operates at the intersection of Customer Success, Product Management, and Engineering. Your primary mission is to translate complex customer business process challenges into innovative, high-impact AI solutions built on our platform. This role provides full-stack ownership of technical success, allowing you to not only deploy capabilities in the current product but also directly influence the product's evolution by ensuring that learnings are folded back into our core platform. Core Responsibilities & Impact: * Full-stack Ownership: Partner deeply with customers throughout the entire delivery lifecycle of AI Agents on the Moveworks ServiceNow Platform: Vision-Lock, Solution Design/Architecture, Building, Tuning, and launch. * Custom Solution Design: Architect, design and consult with customers to develop high-impact technical AI solutions on the Moveworks ServiceNow platform by helping them leverage AI in novel and meaningful ways to solve complex business challenges. * Integration and implementation: Integrate the Movewo
Applying for this Staff AI Agent Engineer – Moveworks | Customer Deployment role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on SmartRecruiters
- SmartRecruiters often includes a video screening step — check camera and mic permissions.
- Link your GitHub or portfolio directly in the profile section for technical roles.
- Applications may be reviewed by AI scoring before reaching a recruiter — use keywords from the job description.
ANONYMOUS · UNFILTERED
What do employees actually say about ServiceNow?
Real rants from real employees. Read before you apply.