Servicios Comerciales Amazon Mexico S. de R.L. de C.V.
Logistics
SSDShiftAreaManagerJr.
“SSD Shift Area Manager Jr. at Servicios Comerciales Amazon Mexico S. de R.L. de C.V.. Skills: Process improvement, Team leadership, Operational efficiency. Promote a culture of safety. Promote a culture of wellbeing”
What You'll Achieve.
Meet customer demands; Meet targets
Industry & Context.
Root cause analysis; Troubleshooting
Work shifts, Overtime as required, Rotating schedule
What They're Looking For.
Must Have
High school diploma, Work a rotating, flexible schedule, Able to work 40 hours/week, Lift up to 49 pounds, Stand/walk during shifts, Frequently push, pull, squat, bend, and reach, Experience using customer service skills, Experience using communication skills, Experience using interpersonal skills, 1+ years of leadership experience, 1+ years of experience directly managing others
Nice to Have
Bachelor's degree in Engineering, Bachelor's degree in Operations, Bachelor's degree in Supply Chain/Logistics, Bachelor's degree in a related field, Speak, write, and read fluently in English
What You'll Do.
Promote a culture of safety
Promote a culture of wellbeing
Analyze corrective actions
Implement corrective actions
Ensure quality is high
Ensure productivity is high
Meet business objectives
Handle administrative work
Suggest process improvements
Improve customer service
Promote best practice
Promote continuous process improvements
Collaborate with other managers
Standardize shift processes
Maintain safety standards
Monitor process efficiency
Maintain process efficiency
Prioritize routine team management
Prioritize daily operational tasks
Handle individual escalations
Handle process improvement work
Handle operational contingency planning
Work with external partners
Meet customer demands
Analyze performance metrics
Discuss operational pros
Discuss operational cons
Process millions of products
How You'll Work.
Team & Collaboration
Cross-functional teams; External partners
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