SRE/DevOpsEngineer

**Function** Cloud & Data Engineering # **Our Company** We’re Hitachi Digital Services, a global digital solutions and transformation business with a bold vision of our world’s potential. We’re people-centric and here to power good. Every day, we future-proof urban spaces, conserve natural resources, protect rainforests, and save lives. This is a world where innovation, technology, and deep expertise come together to take our company and customers from what’s now to what’s next. We make it happen through the power of acceleration. Imagine the sheer breadth of talent it takes to bring a better tomorrow closer to today. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us. # **Job description** L1 SRE Operations Engineer The L1 SRE is the first line of defense in monitoring, triaging, and executing standardized operational tasks for all enterprise applications running on standard patterns and platforms like Kubernetes, APIs, WAF, databases, API Proxy (Gloo, APIGEE), Kafka, and Cloud (AWS/Azure/GCP). They will followrunbooks, leverage automation, and escalate appropriately to minimize downtime. Responsibilities Monitor system health, alerts, dashboards, and logs across cloud and on-prem infrastructure. Ability to isolate functional issue with application versus platform Execute standardized runbooks for incident resolution, deployments, and routine tasks. Perform initial triage of incidents and escalate to L2/L2+ as needed to mitigate the issue to get tobypass. Document new issues, gaps in runbooks, and automation opportunities. Provide excellent communication to stakeholders during incidents. Support onboarding of new applications into the operations framework. Skills Mandatory Skills (Must-Have) 1\. System & Infrastructure Monitoring Expectation: Ability to use monitoring dashboards (e.g., Grafana, Datadog, Splunk, Argos, AIOps) toidentify anom