AMGEN Capability Center Portugal
Healthcare
SrWorkdayDataOperationAnalyst
Neural analysis suggests this role is
optimal for Mid candidates.
“Sr Workday Data Operation Analyst at AMGEN Capability Center Portugal. Skills: Workday, HR data operations, HR service delivery. Support and improve HR service delivery. Resolve escalated HR system and process issues”
Industry & Context.
Analytical
What They're Looking For.
Must Have
Minimum 4 years of experience in Human Resources and/or a corporate service center environment, Minimum 3 years of experience supporting Workday in an HR service delivery environment, Experience with Workday Core HCM processes and workforce administration, Experience with EIBs, data audits, and data correction processes, Proficiency in Microsoft Office 365, especially Excel, Experience working with standard operating procedures, Fluency in English
Nice to Have
Bachelor’s degree in Human Resources, Business Administration, Economics, or a related field, Experience in a multinational or shared service center environment, Experience with Workday security and SOX-related processes, Project management experience, Fluency in additional languages
What You'll Do.
Support and improve HR service delivery
Resolve escalated HR system and process issues
Maintain HR knowledge bases
Monitor HR data quality
Contribute to process and system improvements
Act as a subject matter expert for Workday and core HR processes
Support workforce administration activities
Resolve escalated Workday and HR process inquiries
Ensure adherence to service level agreements
Monitor and ensure HR data accuracy through audits
and data correction activities
Maintain internal and external HR knowledge bases
Identify opportunities for simplification and continuous improvement
Support Workday security role assignments
Ensure alignment with SOX and compliance requirements
and service enhancement initiatives across Workday
Analyze business needs and translate them into effective HR system or process solutions
How You'll Work.
Team & Collaboration
Build relationships with global HR teams, employees, managers, and key stakeholders across regions.
Full Job Description
## **Career Category** Human Resources ## ## **Job Description** Join our team at **AMGEN Capability Center Portugal** , consistently recognized among the top companies in the Best Workplaces™ ranking by Great Place to Work® in Portugal. In 2026, we were once again distinguished as one of the top Best Workplaces in the country (category 201–500 employees), reinforcing our commitment to an exceptional employee experience and workplace culture. We are a team of over 500 talented individuals, spanning more than 30 functions and areas of expertise, and representing over 40 nationalities. Together, we bring diverse perspectives and professional backgrounds to help shape the future of healthcare through innovation and technology. This is your opportunity to explore a world of possibilities across areas such as Data & Analytics, Digital, Technology & Innovation, Cybersecurity, R&D Operations, Global Distribution, Finance, Regulatory Affairs, General & Administrative, Human Resources, and many more. Located in the heart of Lisbon, our AMGEN office fosters a culture of innovation, excellence, and purpose. Come thrive with us at AMGEN, supporting our mission To Serve Patients. What we do at AMGEN matters in people’s lives. **Sr Workday Data Operation Analyst** **LIVE** **WHAT YOU WILL DO** As part of the HR service delivery team, this role serves as a key point of contact and subject matter expert for Workday, ServiceNow, and core HR processes. The Sr Workday Data Operation Analyst will support and improve HR service delivery by providing business subject matter expertise, resolving escalated HR system and process issues, maintaining HR knowledge bases, monitoring HR data quality, and contributing to process and system improvements. **Let’s do this. Let’s change the world. In this vital role you will:** * **Workday & HR expertise** – Act as a subject matter expert for Workday and core HR processes, supporting workforce administration activities in alignment with global standa
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