AMGEN Capability Center Portugal

Healthcare

SrWorkdayDataOperationAnalyst

Portugal FULL TIME Remote Friendly
The Brief

“Sr Workday Data Operation Analyst at AMGEN Capability Center Portugal. Skills: Workday, HR processes, Data quality, Service delivery. Support and improve HR service delivery. Provide business subject matter expertise”

Industry & Context.

Healthcare
Problems you'll solve

Ability to navigate systems and processes in a global environment

What They're Looking For.

Must Have

Minimum 4 years of experience in Human Resources and/or a corporate service center environment, Minimum 3 years of experience supporting Workday in an HR service delivery environment, Experience with Workday Core HCM processes and workforce administration, Experience with EIBs, data audits, and data correction processes, Proficiency in Microsoft Office 365, especially Excel, Experience working with standard operating procedures, Fluency in English

Nice to Have

Bachelor’s degree in Human Resources, Business Administration, Economics, or a related field, Experience in a multinational or shared service center environment, Experience with Workday security and SOX-related processes, Project management experience, Fluency in additional languages

What You'll Do.

Support and improve HR service delivery

Provide business subject matter expertise

Resolve escalated HR system and process issues

Maintain HR knowledge bases

Monitor HR data quality

Contribute to process and system improvements

Support workforce administration activities in alignment with global standards

Resolve escalated Workday and HR process inquiries

Ensure adherence to service level agreements

Monitor and ensure HR data accuracy through audits

and data correction activities

Maintain internal and external HR knowledge bases

Identify opportunities for simplification and continuous improvement

Support Workday security role assignments

Ensure alignment with SOX and compliance requirements

and service enhancement initiatives across Workday

Analyze business needs and translate them into effective HR system or process solutions

How You'll Work.

Team & Collaboration

Build relationships with global HR teams, employees, managers, and key stakeholders across regions

Free ATS check

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