Voya
SrVocationalRehabilitationConsultant
“Sr Vocational Rehabilitation Consultant at Voya. Skills: Vocational Rehabilitation, Return-to-Work Planning, Claim Analysis. Facilitating safe and efficient return-to-work plans. Partnering with claimants, employers, and claim analysts”
What You'll Achieve.
Facilitating safe and efficient return-to-work plans; help claim analysts assess benefit eligibility per policy guidelines; assist claim analysts with completing eligibility assessments and claim management planning
Industry & Context.
analytical and critical thinking abilities; critical thinking; problem-solving skills
What They're Looking For.
Must Have
Master’s Degree in Rehabilitation Counseling or closely related field, 2-4 years of disability management with prior industry-related experience in STD/LTD with case management and forensic (OA/TSA) reviews, Excellent interpersonal, communication, and organizational skills, analytical and critical thinking abilities, Proficiency with digital tools and comfort navigating multiple platforms
What You'll Do.
Facilitating safe and efficient return-to-work plans
Partnering with claimants
Analyzing vocational data to help claim analysts assess benefit eligibility per policy guidelines
Assessing and developing vocational management plans regarding claim handling for RTW planning or forensic review
Coordinating and collaborating with claimants
and internal partners to assist with the facilitation of a safe and effective return to work planning
Setting expectations for claimant involvement throughout vocational handling to enhance partnership and interest for return-to-work plan development
including transferable skills identification
and interview preparation
Providing clearly written reports for occupational analysis (OA) reviews and transferable skill assessment (TSA) reports to assist claim analysts with completing eligibility assessments and claim management planning
Supporting onboarding and training needs for new hires (Vocational
and Claims) as well as ongoing partnership to experienced claim partners for continued department growth and development
Participation in weekly Round Table sessions to provide vocational guidance for claim management planning
Assisting other business lines (Supplemental Health
and Critical Illness) by consulting on vocational and return-to-work capabilities
as well as supporting projects and taking on additional responsibilities as determined by business needs
How You'll Work.
Team & Collaboration
Partnering with claimants, employers, and claim analysts; Coordinate and collaborate with claimants, medical providers, employers, and internal partners; ongoing partnership to experienced claim partners; Participation in weekly Round Table sessions; Partnering effectively to drive our culture and execute on our common goals
Communication Scope
Excellent interpersonal, communication, and organizational skills
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