Kraken
Crypto
Sr.VIPRelationshipManager
Neural analysis suggests this role is
optimal for Senior candidates.
“Sr. VIP Relationship Manager at Kraken. Skills: VIP program management, Client relationship management, Revenue growth. Manage and expand client network. Nurture relationships with clients”
What You'll Achieve.
Drive business growth; Ensure benefits remain impactful; Ensure benefits remain competitive; Ensure clients enjoy best-in-class experience; Shape white-glove experience
Industry & Context.
Creative solutions
Travel up to 15%
What They're Looking For.
Must Have
5+ years relationship management, 5+ years account management, 5+ years private client sales, 2+ years crypto experience, Experience with high-net-worth individuals, Fluency in English
Nice to Have
Personal network in crypto, Network across HNWIs
What You'll Do.
Manage and expand client network
Nurture relationships with clients
Help clients unlock value
Identify new engagement opportunities
Execute VIP program initiatives
Deliver high-quality service
Build trusted relationships
Drive trading volume KPIs
Drive assets on platform KPIs
Execute proactive strategy
Bring private client offerings to market
Serve as trusted point of contact
Build deep relationships
Increase client activity
Increase assets on platform
Leverage blockchain analytics
Leverage trading data
Leverage client insights
Inform revenue-generating efforts
Inform strategic decision-making
How You'll Work.
Team & Collaboration
Partner with product teams; Partner with marketing teams; Partner with client service teams
Full Job Description
BUILDING THE FUTURE OF CRYPTO Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology. What makes us different? Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world. Before you apply, please read the Kraken Culture https://www.kraken.com/culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here https://support.kraken.com/hc/en-us/articles/226090548-How-to-create-an-account-on-Kraken. As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security https://blog.kraken.com/crypto-education/security-at-kraken, crypto education https://blog.kraken.com/category/crypto-education, and world-class client support https://blog.kraken.com/crypto-education/support-at-kraken through our products like Kraken Pro https://pro.kraken.com/, Desktop https://www.kraken.com/desktop, Wallet https://www.kraken.com/wallet, and Kraken Futures https://www.kraken.com/features/futures. Become a Krakenite and build the future of crypto! PROOF OF WORK THE TEAM At Kraken, our Growth team is focused on increasing awareness to attract and retain clients worldwide while driving the future adoption of crypto. The Private Client Relationship Management team supports Kraken's highest-value private clients, high-net-worth individuals who expect a premium, secure and highly t
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