Cox Automotive
SrVehicleOperationsLogisticsSpecialist-Non-Driver(Non-Auction)
Neural analysis suggests this role is
optimal for Senior candidates.
“Sr Vehicle Operations Logistics Specialist - Non-Driver (Non-Auction) at Cox Automotive. Skills: Vehicle operations, Logistics, Process management, Vendor management. Build relationship with Manheim Auction commercial team. Build relationship with management”
What You'll Achieve.
Execute and deliver results
Industry & Context.
Problem solving; Troubleshooting
Work at specified Cox location, No travel, Pass background check, Pass drug test
What They're Looking For.
Must Have
1-3 years administrative experience, Working knowledge of computer usage, Microsoft Excel, Outlook, and Word, Ability to work independently, Excellent customer service skills, Multi-tasking skills, High attention to detail, Precise data entry, Excellent written communication skills, Excellent verbal communication skills, Ability to work with high urgency, High School Diploma or equivalent, Valid Driver’s License, Pass background check, Pass drug test
Nice to Have
Some college education, 1+ years experience in transportation dispatching, 1+ years experience in sales, 1+ years experience in call center, Automotive industry experience
What You'll Do.
Build relationship with Manheim Auction commercial team
Build relationship with management
Communicate via recorded line phone system
Manage email boxes for multiple locations
Collaborate on regional emails
Process AS400 system orders
Manage escalated Client Succes VINs
Monitor verification delays
Action AutoIMS for Trans Delay Holds
Action AutoIMS for Cancellations
Action AutoIMS for ETA’s
Follow up with carriers on VINs
Post assessorial charges
Request Hold Harmless/Releases
Investigate kickback of VINs by carriers
Get units re-dispatched
Hold carriers accountable
Create corrective action of a vendor
Manage corrective action of a vendor
Monitor order entry failures
Correct order entry failures
Track margin requirements
Monitor master data files
Correct master data files
Understand analytics for clients
Understand analytics for vendors
Report on performance results
Compile vehicle transportation data
Follow job-related duties as directed
How You'll Work.
Team & Collaboration
Cross-functional teams; Regional teams
Communication Scope
Written communication; Verbal communication; Performance reporting
Full Job Description
**Company** Cox Automotive - USA **Job Family Group** Vehicle Operations **Job Profile** Sr Vehicle Operations Logistics Specialist - Non-Driver (Non-Auction) **Management Level** Individual Contributor **Flexible Work Option** No remote option; must work at a specified Cox location **Travel %** No **Work Shift** Day **Compensation** Hourly base pay rate is $20.10 - $30.10/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. **Job Description** _Key Responsibilities:_ * Build relationship with Manheim Auction commercial team and management * Show proficiency with communication via recorded line phone system * Manage email boxes for multiple locations and collaborate on regional emails * Entry of all manual orders and processing of other AS400 system orders * Manage escalated Client Succes VINs with carriers and agents * Monitor holds and verification delays * Dispatch negotiation and a heavy understanding of sales tactics to increase margin * Action AutoIMS for Trans Delay Holds, Cancellations, ETA’s * Following Up with carriers on several VINs daily * Process Fees and post assessorial charges to record * Request Hold Harmless/Releases * Investigating kickback of VINs by carriers to get units re-dispatched * Be comfortable holding carriers accountable to their plan * Create and manage corrective action of a vendor * Monitoring order entry failures throughout the day and correct * Understanding of margin relative to position and some tracking of margin requirements * Monitoring and correcting master data files for location errors * Measuring performance – understanding analytics for clients and vendors * Report on performance results for high level management and executive leaders * Compile vehicle t
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