MetroStar
Sr.UnifiedCommunicationsEngineerIII
“Sr. Unified Communications Engineer III at MetroStar. Skills: Unified Communications platforms, voice, video, collaboration, SBCs, voice gateways, dial plans, QoS. Serve as a technical authority for voice, video, and collaboration platforms. Design, implement, and troubleshoot enterprise voice, video, and collaboration (Unified Communications) platforms”
What You'll Achieve.
ensure high-quality real-time voice and video traffic; deliver solutions that best fit customer needs and mission objectives
Industry & Context.
proactive problem solving; collaborative problem-solving efforts; troubleshoot; troubleshooting complex voice, video, and collaboration platforms; troubleshoot and resolve operational voice and video issues
Ability to obtain a Secret level security clearance or higher, designated as essential personnel supporting continuity of operations and may require work during government shutdowns, emergencies, or other critical situations
What They're Looking For.
Must Have
Ability to obtain a Secret level security clearance or higher, 10+ years of experience leading or assisting in review, design, and implementation of network engineering solutions, with deep hands-on expertise supporting enterprise Unified Communications environments, Demonstrated subject matter expertise designing, implementing, and troubleshooting complex voice, video, and collaboration platforms, including Cisco Unified Communications Manager, Webex, and Microsoft Teams, Hands-on experience supporting session border controllers, voice gateways, call routing, and ensuring Quality of Service for real-time traffic, Hands-on experience with VQ Conference Manager, Jabber, Cisco telephony endpoints, and Cisco Expressway, Proven ability to troubleshoot and resolve operational voice and video issues with minimal ramp-up
Nice to Have
Bachelor’s degree in a technical field is preferred, Expert-level certifications such as CCIE Collaboration, CCIE Enterprise, or CCIE Security
What You'll Do.
Serve as a technical authority for voice
and collaboration platforms
and troubleshoot enterprise voice
and collaboration (Unified Communications) platforms
Configure and support SBCs
and QoS to ensure high-quality real-time voice and video traffic
Support operational issues with minimal ramp-up time
Support mission operations with urgency
and a sense of ownership
Deliver solutions that best fit customer needs and mission objectives
How You'll Work.
Team & Collaboration
team collaboration; Participate in Agile execution and contribute to collaborative problem-solving efforts; Actively contribute to team discussions, planning, and continuous improvement initiatives
Communication Scope
Communicate technical issues, risks, and solutions clearly to both technical and non-technical stakeholders
Process & Methodology
Agile execution
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