Amazon Data Services, Inc.
Technology
Sr.TPM,ServiceabilityGPO,AvailabilityServiceabilityTeam
Neural analysis suggests this role is
optimal for Senior candidates.
“Sr. TPM, Serviceability GPO, Availability Serviceability Team at Amazon Data Services, Inc.. Skills: Technical program management, Serviceability, Data center operations, Liquid cooling. Manage operational relationships. Drive increased performance”
Industry & Context.
Analytical; Quantitative; Problem solving; Issue resolution; Risk mitigation
25% travel
What They're Looking For.
Must Have
5+ years technical product management experience, 7+ years working with engineering teams, Experience managing programs across cross functional teams, Experience building processes, Experience coordinating release schedules, 5+ years analytical experience, 5+ years quantitative experience, 5+ years communication experience, 5+ years presentations experience
Nice to Have
5+ years project management disciplines experience, Scope management experience, Schedule management experience, Budget management experience, Quality management experience, Risk management experience, Critical path management experience, Experience managing projects across cross functional teams, Experience building sustainable processes, Experience coordinating release schedules, Experience defining KPIs/SLAs, Experience reporting to senior leadership, 5+ years industrial engineering experience, 5+ years commercial engineering experience, Mission critical facilities experience
What You'll Do.
Manage operational relationships
Drive increased performance
Use hard data and metrics
Develop business cases
Interact with customers
Collaborate with project sponsors
Define complex solutions
Deliver complex solutions
Recognize opportunities to simplify processes
Drive opportunities to simplify processes
Contribute to technical designs
Influence technical designs
Drive effective teamwork
Lead delivery of technical projects
Lead delivery of technical programs
Anticipate bottlenecks
Provide escalation management
Anticipate trade-offs
Balance business needs
Balance technical constraints
Create program information
Maintain program information
Disseminate program information
Own development of global standards
Own implementation of global standards
Define global serviceability requirements
Coordinate with Field Engineering
Coordinate with product teams
Drive operational readiness
Ensure infrastructure is maintained
How You'll Work.
Team & Collaboration
Cross functional teams; Multiple disparate groups; Senior product leaders; Engineering leaders; Field Engineering; Product teams
Communication Scope
Presentations; Communication; Program information dissemination
Process & Methodology
Scope management, Schedule management, Budget management, Quality management, Risk management, Critical path management
Full Job Description
At AWS, we're working to be the most customer centric company on earth. To get there, we need exceptionally talented, smart, and driven individual. The Data Center Maintenance & Tooling team works with the hundreds of AWS data centers around the globe to deliver the highest quality and lowest cost physical security, availability, capacity, and scaling results for our customers. Our aim is to standardize operations globally by delivering tools, policy, processes and procedures to our internal teams. The team is seeking a Technical Program Manger to solve innovative problems via business process and technology innovations. They will be a highly visible leader that will own the communication, coordination, and execution of a multi-year program vision. Our mission is to provide critical data to operators and engineers that enables them to make informed decisions for maintenance of data center facilities. Our team of TPMs work with senior product and engineering leaders to define strategy and requirements. They design, coordinate, and execute technical solutions that scale globally. Managing numerous complex systems and organizations, they are expected to make appropriate trade-offs between business vs. technical constraints, clearly communicate goals, roles, and responsibilities. They also identify opportunities to converge overlapping technical efforts, and drive the long term strategy. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, suppl
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