Amazon.com Services LLC

Technology

Sr.TPM,OTS-DataANCHORTeam

$70–201k Austin, Texas, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Sr. TPM, OTS - Data ANCHOR Team at Amazon.com Services LLC. Skills: Data, Generative AI, Program Management. Own large-scale technical programs. Partner with engineering leaders”

What You'll Achieve.

Develop AI-powered solutions; Enhance operational efficiency; Deliver measurable impact; Accelerate worldwide operations; Innovate automated IT support; Generate insights for operational decisions

Industry & Context.

Technology
Problems you'll solve

Diving deep; Analytical; Quantitative

What They're Looking For.

Must Have

Bachelor's degree in engineering or computer science, 7+ years working with engineering teams, 5+ years technical product or program management, 5+ years technical program management with software engineering teams, Experience managing programs across cross functional teams, 4+ years analytical, quantitative, communication, and presentations experience

Nice to Have

5+ years project management disciplines, Experience managing projects across cross functional teams, Experience defining KPI's/SLA's, Reporting to senior leadership

What You'll Do.

Own large-scale technical programs

Partner with engineering leaders

Shape roadmap for Data/AI/Science Team initiatives

Deliver end-to-end solutions

Drive architectural decisions

Drive technical solutions

Define technical direction

Define architecture for large AI tools

Provide technical leadership

Champion engineering best practices

Ensure operational excellence

Monitor development progress

Report on development progress

Report on system performance

How You'll Work.

Team & Collaboration

Operations Teams; Product teams; Program teams; Data scientists; Tech teams; Engineering leaders; Product managers; Business stakeholders; Cross functional teams

Communication Scope

Presentations; Cross-team communication

Process & Methodology

Scope management, Schedule management, Budget management, Quality management, Risk management, Critical path management, Process building, Release schedule coordination

Full Job Description

Ops Tech Solutions Data ANCHOR team is dedicated to solving Operations' challenges using Data and Generative AI, driving exceptional value through four key pillars: developing AI-powered solutions that enhance operational efficiency, maintaining Amazon's high bar for innovation, embedding long-term thinking into every initiative, and delivering measurable impact across Field Operations. This strategy positions ANCHOR as both an acceleration partner for worldwide operations and an innovator in automated IT support services, demonstrating significant impact through key capabilities including the development and deployment of GenAI-powered operational solutions, rapid prototyping and validation of AI solutions for WW Operations, and custom offline analyses generating insights for operational decisions. If you are a self-starter, someone who thrives in a fast-paced and ever-changing environment, with a passion for developing scalable long-term solutions, then you are the right candidate for our team. In this role, the candidate would work closely with Operations Teams, product/program, data scientists and tech teams across Amazon. You will own programs that require strategic direction, diving deep, and cross-team communication to deliver results for our customers. Key job responsibilities • Own large-scale technical programs across multiple engineering teams, from conception through delivery • Partner with engineering leaders, product managers, and business stakeholders to define strategy, shape the roadmap for Data/AI/Science Team initiatives, and deliver end-to-end solutions • Drive architectural decisions and technical solutions that enable seamless content delivery and discovery at global scale • Define and drive the technical direction and architecture for large, complex AI tools, ensuring scalability, performance, and long-term sustainability. • Develop, and mentor high-performing engineers, fostering a collaborative and growth-oriented team culture that enables b

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