On Location

Experiential Hospitality

SrTicketingCoordinator

$53–53k Los Angeles, California, United States FULL TIME
The Brief

“Sr Ticketing Coordinator at On Location. Skills: ticketing, event ticketing systems, data integrity, sales support, reporting. Audit ticket inventory across systems to ensure data integrity. Support sales teams and processes using designated reservations systems, following established sales rules and with a focus on maximizing revenue”

What You'll Achieve.

ensure data integrity; maximizing revenue; achieve revenue targets; successful delivery of the Olympic and Paralympic Games project and test events

Industry & Context.

Experiential Hospitality
Problems you'll solve

Data analysis skills; Proactive in identifying areas where more support can be provided to maximize guest experience and achieve revenue targets

Eligibility Requirements

Ability to work collaboratively within a large team

What They're Looking For.

Must Have

Minimum 2 years of experience in ticketing for the Olympic & Paralympic Games or in other global sporting events with official travel and hospitality providers, Minimum 2 years of experience with event ticketing systems and databases, High proficiency in Excel, Powerpoint and Airtable, Data analysis skills, Ability to read venue seating charts and familiarity with terminology used to designate areas within stadiums and venues, Proficiency in project management applications and reporting tools, customer service ethic, Organizational and time management skills, with ability to multi-task, prioritize and meet deadlines, Excellent interpersonal skills – written and verbal, Ability to work collaboratively within a large team, Proactive in identifying areas where more support can be provided to maximize guest experience and achieve revenue targets

Nice to Have

Other languages, CTS Eventim and/or AXS back-office ticketing systems, LA venue experience

What You'll Do.

Audit ticket inventory across systems to ensure data integrity

Support sales teams and processes using designated reservations systems

following established sales rules and with a focus on maximizing revenue

Monitor official competition schedules

update internal documents and keep relevant FA’s informed of changes

Ticketing operations support

presentations and user guides

Assist in the delivery of digital tickets to clients

Other ticketing duties

as required to support On Location’s successful delivery of the Olympic and Paralympic Games project and test events

How You'll Work.

Team & Collaboration

Collaborate with Ticketing colleagues, Product, Inventory, Pricing, Event Production and Guest Services teams and other Functional Areas (FA’s); Ability to work collaboratively within a large team

Communication Scope

Excellent interpersonal skills – written and verbal

Process & Methodology

Proficiency in project management applications and reporting tools, Organizational and time management skills, ability to multi-task, prioritize, meet deadlines

Free ATS check

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