Amazon.com Services LLC
Project/Program/Product Management--Technical, Technical Program Management, international stores
SrTechnicalProgramManager,Tandem
Neural analysis suggests this role is
optimal for Senior candidates.
“Sr Technical Program Manager, Tandem at Amazon.com Services LLC. Skills: Technical program management, Cross-team coordination, Roadmap management. Own program plan for Tandem features. Drive cross-team coordination”
What You'll Achieve.
Deliver product serving millions of authors
Industry & Context.
Risk assessment; Trade-off analysis
What They're Looking For.
Must Have
5+ years technical program management, 7+ years working with engineering teams, 3+ years software development, 5+ years technical program management with software engineering teams, Experience managing programs across cross functional teams, Experience building processes, Experience coordinating release schedules
Nice to Have
Experience managing projects across cross functional teams, Experience building sustainable processes, Experience coordinating release schedules, Experience defining KPIs/SLAs, Reporting to senior leadership
What You'll Do.
Own program plan for Tandem features
Drive cross-team coordination
Manage technical roadmap
Identify program risks
Mitigate program risks
Define launch readiness criteria
Track launch readiness criteria
Drive mechanisms for velocity
Drive mechanisms for transparency
Author program status documents
Present program status documents
Partner with product management
Recommend sequencing decisions
Own cross-service operational excellence
Monitor service portfolio
Alarm service portfolio
Runbook coverage service portfolio
How You'll Work.
Team & Collaboration
Cross-team coordination; Partner teams; Product management; Software development engineers; UX designers; Content review teams; Legal; Finance
Communication Scope
Program status documents; Senior leader presentations
Process & Methodology
Program planning, Roadmap planning, Release schedules, Dependency management
Full Job Description
The KDP Tandem team owns the author experience for creating audiobooks from companion eBooks. The team is responsible for developing features that enable KDP authors to create audiobooks (internally called VVABs — Virtual Voice AudioBooks) using an existing eBook's metadata and manuscript — powered by machine-learning text-to-speech technology. We are looking for a Senior Technical Program Manager to drive delivery across this complex, multi-service domain. You will own program planning, cross-team coordination, dependency management, and launch readiness for new features and marketplace expansions. You will work in a fast-moving environment where competitive pressure, evolving TTS technology, and complex business model decisions require a TPM who can balance speed with quality and make sound trade-off recommendations. Key job responsibilities * Own the program plan for Tandem features and initiatives, including milestones, deliverables, dependencies, and launch criteria across KDP, Audible teams * Drive cross-team coordination across the full VVAB lifecycle: publishing pipeline, Title Setup Add-on, bookshelf integration, eligibility, post-publish sync, subscription/Audible+ integration, royalty reporting, and store UX * Manage the technical roadmap across phased delivery — including multi-marketplace expansion, voice/language additions, audio file upload, and KDP Select/KU integration * Identify, assess, and mitigate program risks * Define and track launch readiness criteria across engineering, CRM/content review, legal, finance, and customer experience * Drive mechanisms (e.g., weekly program reviews, dependency trackers, escalation paths) to maintain velocity and transparency across partner teams * Author and present program status documents to senior leaders across organizations. * Partner with product management to evaluate trade-offs between speed-to-market and feature completeness, and recommend sequencing decisions * Own cross-service operational excellence
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