Amazon.com Services LLC

Technology

Sr.TechnicalProgramManager,PreStart

$134–231k Boston, Massachusetts, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Sr. Technical Program Manager, PreStart at Amazon.com Services LLC. Skills: Technical program management, AI programs, Software migration. Manage AI programs. Manage 3rd party software migration”

What You'll Achieve.

Ensure new hires start successfully; Deliver delightful onboarding experiences; Meet dynamic business demands; Meet market demands; Meet holiday retail spikes; Meet prime day spikes; Increase delivery speed

Industry & Context.

Technology
Problems you'll solve

Make tradeoff decisions; Escalate issues effectively; Find paths forward

What They're Looking For.

Must Have

7+ years working with engineering teams, 5+ years technical product management, 3+ years software development, 5+ years technical program management, Managing programs across cross functional teams, Building processes, Coordinating release schedules

Nice to Have

5+ years project management disciplines, Scope management experience, Schedule management experience, Budget management experience, Quality management experience, Risk management experience, Critical path management experience, Managing projects across cross functional teams, Building sustainable processes, Coordinating release schedules, Defining KPI's/SLA's, Reporting to senior leadership

What You'll Do.

Manage 3rd party software migration

Collect data for AI models

Produce AI model results

Consume AI model results

Serve AI model results

Make tradeoff decisions

Balance short-term needs

Balance long-term needs

Escalate issues effectively

Negotiate resources with engineering teams

Negotiate priorities with engineering teams

Negotiate resources with product teams

Negotiate priorities with product teams

Negotiate resources with service teams

Negotiate priorities with service teams

Identify simplification opportunities

Identify improvement opportunities

Build better customer experience

How You'll Work.

Team & Collaboration

Cross-functional teams; Contingency teams; Joining teams; Platform teams; Engineering teams; Product teams; Service teams

Communication Scope

Reporting to senior leadership

Process & Methodology

Scope management, Schedule management, Budget management, Quality management, Risk management, Critical path management, Release schedules

Full Job Description

Interested in working with the latest technology in the cloud computing space to impact millions of people? The Joining Amazon Technology team is building cutting edge solutions to revolutionize the way we onboard 2.8 million Amazon new workers a year in over 60 countries. We do not depend on third party monolithic HR systems. Our software products use Amazon Web Services to intelligently work through the complexity of country and role differences, and ensure new hires start successfully on Day 1 with delightful onboarding experiences. We enable all Amazon business' success to onboard new workers to meet dynamic business and market demands, and country and region holiday and prime day retail lifecycle spikes. Our mission is clear: We seek to be the most technically proficient HR organization in the world. The Prestart Domain team is the core of the end to end Joining Amazon experience, responsible to handle 100% global hiring traffic from various recruiting sources. All subsequent onboarding and HR processes depend on the HR profiles and related data Prestart systems ingest into the HR system. It is core to the success of the Joining Amazon journey as well as employee journey. Key job responsibilities As a Sr. Technical Program Manager on the PreStart team, you will manage the Joining Amazon AI programs and 3rd party software migration programs, which span over 10 dependency teams. You will work with contingency teams to collect the necessary data for AI models, work with joining teams to produce and consume the results, and work with platform teams (e.g. MyHR and AtoZ) to serve the results to customers. You will need to make tradeoff decisions with the cross-functional teams to balance short-term and long-term needs, and escalate issues effectively to find paths forward when teams are blocked. You will be responsible for negotiating resources and priorities with engineering teams, product teams and service teams to unblock development and increase delivery speed. M

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