Amazon.com Services LLC
Technology
Sr.TechnicalProgramManager,PreStart
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“Sr. Technical Program Manager, PreStart at Amazon.com Services LLC. Skills: Technical program management, AI programs, Software migration. Manage AI programs. Manage 3rd party software migration”
What You'll Achieve.
Ensure new hires start successfully; Deliver delightful onboarding experiences; Meet dynamic business demands; Meet market demands; Meet holiday retail spikes; Meet prime day spikes; Increase delivery speed
Industry & Context.
Make tradeoff decisions; Escalate issues effectively; Find paths forward
What They're Looking For.
Must Have
7+ years working with engineering teams, 5+ years technical product management, 3+ years software development, 5+ years technical program management, Managing programs across cross functional teams, Building processes, Coordinating release schedules
Nice to Have
5+ years project management disciplines, Scope management experience, Schedule management experience, Budget management experience, Quality management experience, Risk management experience, Critical path management experience, Managing projects across cross functional teams, Building sustainable processes, Coordinating release schedules, Defining KPI's/SLA's, Reporting to senior leadership
What You'll Do.
Manage 3rd party software migration
Collect data for AI models
Produce AI model results
Consume AI model results
Serve AI model results
Make tradeoff decisions
Balance short-term needs
Balance long-term needs
Escalate issues effectively
Negotiate resources with engineering teams
Negotiate priorities with engineering teams
Negotiate resources with product teams
Negotiate priorities with product teams
Negotiate resources with service teams
Negotiate priorities with service teams
Identify simplification opportunities
Identify improvement opportunities
Build better customer experience
How You'll Work.
Team & Collaboration
Cross-functional teams; Contingency teams; Joining teams; Platform teams; Engineering teams; Product teams; Service teams
Communication Scope
Reporting to senior leadership
Process & Methodology
Scope management, Schedule management, Budget management, Quality management, Risk management, Critical path management, Release schedules
Full Job Description
Interested in working with the latest technology in the cloud computing space to impact millions of people? The Joining Amazon Technology team is building cutting edge solutions to revolutionize the way we onboard 2.8 million Amazon new workers a year in over 60 countries. We do not depend on third party monolithic HR systems. Our software products use Amazon Web Services to intelligently work through the complexity of country and role differences, and ensure new hires start successfully on Day 1 with delightful onboarding experiences. We enable all Amazon business' success to onboard new workers to meet dynamic business and market demands, and country and region holiday and prime day retail lifecycle spikes. Our mission is clear: We seek to be the most technically proficient HR organization in the world. The Prestart Domain team is the core of the end to end Joining Amazon experience, responsible to handle 100% global hiring traffic from various recruiting sources. All subsequent onboarding and HR processes depend on the HR profiles and related data Prestart systems ingest into the HR system. It is core to the success of the Joining Amazon journey as well as employee journey. Key job responsibilities As a Sr. Technical Program Manager on the PreStart team, you will manage the Joining Amazon AI programs and 3rd party software migration programs, which span over 10 dependency teams. You will work with contingency teams to collect the necessary data for AI models, work with joining teams to produce and consume the results, and work with platform teams (e.g. MyHR and AtoZ) to serve the results to customers. You will need to make tradeoff decisions with the cross-functional teams to balance short-term and long-term needs, and escalate issues effectively to find paths forward when teams are blocked. You will be responsible for negotiating resources and priorities with engineering teams, product teams and service teams to unblock development and increase delivery speed. M
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