Amazon.com Services LLC

Technology

Sr.TechnicalProgramManager,GCNA-D

$149–201k Seattle, Washington, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Sr. Technical Program Manager, GCNA-D at Amazon.com Services LLC. Skills: Technical program management, Network infrastructure, Global impact. Define strategic programs. Scope strategic programs”

What You'll Achieve.

Deliver network capacity ahead of demand; Ensure reliable connectivity; Ensure high-performance connectivity; Deliver programs from start to finish; Optimize release schedules; Deliver in a successful and timely manner; Measure program success; Measure operational excellence

Industry & Context.

Technology
Problems you'll solve

Anticipate bottlenecks; Escalation management; Anticipate trade-offs; Balance business needs; Break down projects; Root cause analysis

What They're Looking For.

Must Have

5+ years technical program management, 7+ years working with engineering teams, 3+ years software development, 5+ years TPM with software engineering, Manage programs across cross functional teams, Build processes and coordinate release schedules

Nice to Have

5+ years project management disciplines, Manage projects across cross functional teams, Build sustainable processes, Coordinate release schedules, Define KPIs/SLAs for multi-million dollar businesses, Report to senior leadership

What You'll Do.

Define strategic programs

Scope strategic programs

Manage program delivery

Collect business requirements

Collect systems requirements

Drive project schedules

Manage production launch

Coordinate design efforts

Lead implementation efforts

Coordinate implementation efforts

Develop optimal solutions

Make appropriate trade-offs

Optimize release schedules

Communicate responsibilities

Communicate desired outcomes

Lead cross-functional technical programs

Demonstrate ownership of delivery

Drive technical roadmaps

Dive deep into technical details

Maintain strategic perspective

Measure program success

Measure operational excellence

Facilitate communication

Identify opportunities

Ensure high standards

How You'll Work.

Team & Collaboration

Internal teams; Partners; Cross functional teams; Local project teams; Remote project teams; Engineering teams; Business stakeholders

Communication Scope

Clear communication

Process & Methodology

Program management, Scope, Schedule, Quality, Risk management, Critical path management, Process building, Release schedules

Full Job Description

Do you love working with development teams to drive global impact? Amazon Web Services' Global Connectivity and Network Availability – Delivery (GCNA-D) team is responsible for planning, building, and delivering the physical network infrastructure that powers AWS's global backbone and edge. Our team scales fiber network capacity, optical systems, border and DX deployments, and interconnection infrastructure across regions worldwide. Throughout everything we do, there's a core focus to be highly secure and operationally indistinguishable from perfect. Our mission is to deliver network capacity ahead of demand—ensuring AWS customers have the reliable, high-performance connectivity they depend on. As an AWS GCNA-D Senior Technical Program Manager (TPM), you will define, scope, and manage the delivery of strategic programs from start to finish. Responsibilities include: Collect business and systems requirements from customers across Amazon; Author specifications; Drive project schedules from design to release; and Manage the production launch. You will lead and coordinate design/implementation efforts between internal teams and partners to develop optimal solutions. You will be expected to make appropriate trade-offs to optimize release schedules, clearly communicate goals, roles, responsibilities, and desired outcomes to internal cross-functional and local or remote project teams. Successful candidates will have demonstrated experience leading large, ambiguous projects, and will have a well-rounded technical background in current technologies. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done. As a TPM, you will anticipate bottlenecks, provide escalation management, anticipate and make trade-offs, and balance the business needs versus techn

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