Amazon.com Services LLC
Project/Program/Product Management--Technical, Technical Program Management, alexa and amazon devices
Sr.TechnicalProgramManager,Devices&ServicesTrust,Privacy,andAccessibility(TPA)
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“Sr. Technical Program Manager, Devices & Services Trust, Privacy, and Accessibility (TPA) at Amazon.com Services LLC. Skills: Trust, Privacy, Accessibility, Technical program management. Partner with cross-functional teams. Identify privacy risks”
What You'll Achieve.
Raise trust bar; Ensure trust; Ensure privacy; Ensure accessibility; Build products; Build services; Provide customer control; Provide customer transparency; Reduce trustbusting risks; Enable partner innovation; Mitigate privacy incidents; Mitigate privacy risks; Meet regulatory obligations; Deliver delightful customer experiences
Industry & Context.
Investigative expertise; Analytical expertise; Root cause analysis
What They're Looking For.
Must Have
Bachelor's degree in engineering or computer science, 7+ years technical program management experience, 7+ years working with engineering teams, 3+ years software development experience, Experience building technical design, Experience evaluating technical design, Experience developing product roadmaps, Experience executing product roadmaps, Experience delivering product roadmaps, Experience building technical roadmaps, Experience executing technical roadmaps, Experience delivering technical roadmaps, Experience leading highly technical programs, Experience with complex systems, Experience with systems engineering
Nice to Have
5+ years project management disciplines, Scope management experience, Schedule management experience, Budget management experience, Quality management experience, Risk management experience, Critical path management experience, Managing projects across cross functional teams, Building sustainable processes, Coordinating release schedules, Defining KPIs/SLAs, Reporting to senior leadership, Good human, Work well with others, Team player, High moral standards, Lead with integrity, Lead with empathy
What You'll Do.
Partner with cross-functional teams
Identify privacy risks
Prioritize privacy risks
Prioritize trust risks
Hold owners accountable
Lead solution architecture
Track implementation of automation tools
Provide guidance on design decisions
Provide guidance on technical best practices
Recommend privacy-enhancing technologies
Advise on privacy-enhancing technologies
Support scoping of controls implementation
Support planning of controls implementation
Support delivery of controls implementation
Own delivery of program initiatives
Track smaller initiatives
Establish reporting mechanisms
Contain privacy incidents
Mitigate privacy incidents
Mitigate privacy risks
Implement Trust by Design
Implement Trust by Default
Track risk assessment
Track risk validation
Track risk adjudication
Track remediation actions
Ensure timely task execution
How You'll Work.
Team & Collaboration
Cross-functional teams; Technical stakeholders; Non-technical stakeholders; Engineering; Product Managers; Legal; Service Owners; Senior Leadership; Policy specialists; Compliance specialists; PR; Marketing; Amazon builders
Communication Scope
Writing; Briefing
Process & Methodology
Scope management, Schedule management, Budget management, Quality management, Risk management, Critical path management, Process building, Release coordination
Full Job Description
Devices & Services Trust, Privacy, and Accessibility (DSTPA) is responsible for maintaining and raising the trust bar for Amazon customers across a diverse set of 30+ Devices and Services. We offer horizontal services for builders to ensure trust, privacy, and accessibility is built into our products and services. We also build customer-facing capabilities that provide customers with control and transparency while reducing trustbusting risks, and enable partner teams to innovate with appropriate guardrails for content moderation, privacy, customer promises, accessibility, fairness, and trust. The DSTPA team is seeking a Senior Technical Program Manager with trust and privacy risk management, solution architecture, design review, and deep technical program management expertise to join our team. A successful candidate must be able to thrive in a fast-paced environment with high complexity and ambiguity, demonstrating proven success in ownership, bias for action, and thinking big. Key job responsibilities - Partner with large, cross-functional teams of technical and non-technical stakeholders to identify and prioritize privacy and trust risks across Devices & Services - Drive comprehensive tracking, treatment, and reporting of these risks, and holding owners accountable for implementing solutions until identified risks are fully mitigated - Lead solution architecture, design reviews, and track implementation of scalable, end-to-end privacy and trust automation tools, including policy automation, comprehensive data documentation and fulfillment of data subject rights (DSAR, deletion), and enforcement of privacy commitments across the organization - Provide guidance to D&S teams on design decisions and technical best practices for trust and data governance; recommend and advise on appropriate applications of privacy-enhancing technologies - Support scoping, planning, implementation, and delivery of privacy and trust controls implementation while collaborating with Engine
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