Amazon Development Centre (India) Private Limited
Operations, IT, Support Engineering, Technical Program Management, selling partner services
SrTechnicalProgramManager,BuyerSafetyExperience
Neural analysis suggests this role is
optimal for Senior candidates.
“Sr Technical Program Manager, Buyer Safety Experience at Amazon Development Centre (India) Private Limited. Skills: Program management, Customer safety, Technical program management. Deliver results for customer safety. Insist on highest standards”
What You'll Achieve.
Raise bar for consumer education; Raise bar for consumer empowerment; Turn warnings into actionable information; Make safer product recommendations; Inform consumers of recalled products; Prevent recalled products delivery
Industry & Context.
What They're Looking For.
Must Have
5+ years technical program management, 7+ years working with engineering teams, 3+ years software development, 5+ years technical program management with software engineering teams, Manage programs across cross functional teams, Build processes, Coordinate release schedules
Nice to Have
5+ years project management disciplines, Manage projects across cross functional teams, Build sustainable processes, Coordinate release schedules, Define KPIs/SLAs, Report to senior leadership
What You'll Do.
Deliver results for customer safety
Insist on highest standards
Ensure high bar for technical standards
Build foundation for years to come
Impact daily lives of customers
Work closely with growing team
Work with senior leaders
Work with program stakeholders
Work with product stakeholders
Work with legal stakeholders
Work with ops stakeholders
Build solutions for shopping safety
How You'll Work.
Team & Collaboration
Cross-functional teams; Senior leaders; Program stakeholders; Product stakeholders; Legal stakeholders; Ops stakeholders
Process & Methodology
Scope management, Schedule management, Budget management, Quality management, Risk management, Critical path management
Full Job Description
“WARNING: Choking Hazard — small parts. Not for children under 3 years.” “WARNING: This product can expose you to chemicals including antimony trioxide, which are known to cause cancer or birth defects or other reproductive harm.” Have you ever seen these warning labels on popular and seemingly innocent products, such as fidget spinners or food containers? As the Buyer Safety Experience team for Amazon Retail worldwide, we aim to raise the bar when it comes to educating and empowering consumers about product safety. Our team is responsible for the complete end-to-end safety experience for buyers — from the warnings you see on the product detail pages (and how to turn them into useful, actionable information), to making safer product recommendations targeted to each individual consumer’s needs, to informing consumers of recalled products and preventing them from being delivered to their doorstep. As the founding TPM of the Buyer Safety Experience India team, you’ll be able to build the groundwork and influence its direction for the years to come. Our work cuts across various disciplines — from delivering an awesome user experience via great UI/UX, to building massively scalable distributed systems to support the most high-traffic pages on Amazon worldwide, to analytical and feedback systems which give us data-driven customer insights, to using GenAI to educate customers about safe shopping choices and safe product use. If you have a passion for consumer-facing applications, and are obsessed with customer experience, we want you! A day in the life - Deliver results and Insist on the Highest Standards for customer safety - Ensure a high bar for technical standards, building a strong foundation for years to come - Directly impact the daily lives of customers worldwide - Be generally awesome Key job responsibilities As the TPM of the Buyer Safety Experience team in BLR, you will work closely with a growing two-pizza team, senior leaders, as well as program, product, lega
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