SrTechnicalProgramManager,AmazonConnect

As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Amazon Connect is an AI-powered customer experience solution that enables superior outcomes at a lower cost. Since its 2017 public launch, Amazon Connect has become an AI leader, transforming how organizations of all types interact with their customers. Our team is growing fast, and we’re looking for a talented Technical Program Manager (TPM) to drive cross-functional and technical teams through ideation, design, detailed requirements, build, testing, quality assurance and deployment. You will use judgment, negotiation skills, analytical talent, technical aptitude, and leadership to collaborate with a diverse set of stakeholders, deliver program roadmaps and strategies, eliminate non-value-add activity, design solutions, remove blockers, and find creative ways to accelerate project delivery. You will be an exceptionally strong communicator, both written and verbally, and be a positive influencer across teams to meet program goals. We’re parents, artists, adventurers, and athletes who enjoy time outside of the office. We’ve worked hard to create a trusting, collaborative, diverse, and supportive atmosphere. We’re looking for a positive, enthusiastic, driven, and personable manager to continue this environment and lead this team. Come join us, and start your next challenge! About the team ABOUT AWS: Diverse Experiences Ama