Zoro
eCommerce
Sr.TechnicalProductManager-AMP
Neural analysis suggests this role is
optimal for Senior candidates.
“Sr. Technical Product Manager - AMP at Zoro. Skills: Platform strategy, Systems architecture, Technical product management. Define and communicate conceptual/logical architecture for platform capabilities. Own and author Solution Assessments”
What You'll Achieve.
Ensure platform investments are valuable; Ensure platform investments are viable; Ensure platform investments are operable; Ensure platform investments are resilient; Ensure platform investments are compliant; Ensure platform investments are cost-aware; Drive down cloud infrastructure costs; Decommission legacy systems
Industry & Context.
Root cause analysis; Troubleshooting; System design; Trade-off analysis
What They're Looking For.
Must Have
Bachelor's degree in Computer Science, Engineering, Business, or equivalent practical experience, 8+ years in technical product management, platform strategy, systems architecture, or related technical leadership roles, Experience defining system-level solutions for complex, cross-team initiatives, Solid understanding of AI tooling, Understanding of cloud-native architectures, distributed systems, and platform engineering, Experience managing event-driven architectures, Proven ability to align cross-functional stakeholders across business, engineering, and security, Excellent written and verbal communication skills
Nice to Have
Experience in ecommerce or high-scale B2B technology environments, Success shaping platform roadmaps that improved developer productivity, operational resilience, or scalability, Experience partnering closely with Staff-level Engineers or Architects on enterprise initiatives, Familiarity with internal platform/foundational engineering organizations, Track record of evaluating platform investments for value realization and cost efficiency
What You'll Do.
Define and communicate conceptual/logical architecture for platform capabilities, Own and author Solution Assessments, Manage platform evolution over time, Align architectural direction to business goals, Implement strict data governance, Implement IAM-based access controls, Partner with Staff Engineers to ensure architectural intent, Be accountable for solution viability, Frame business vs.
technology trade-offs, Continuously evaluate value vs.
cost, Identify simplification opportunities, Identify optimization opportunities, Identify toil reduction opportunities, Validate solutions can be sustainably supported, Champion integration of observability baselines, Champion integration of Service Level Objectives (SLOs), Identify and document compliance considerations, Identify and document cybersecurity considerations, Identify and document risk considerations, Ensure appropriate engagement with Global Risk Compliance, Ensure appropriate engagement with Cloud Security, Partner with engineering leadership to translate requirements, Maintain visibility into auditability, Maintain visibility into data protection, Maintain visibility into regulatory constraints, Ruthlessly prioritize platform stabilization, Act as a gatekeeper, Align stakeholders on opportunity, Align stakeholders on success definition, Align stakeholders on expected outcomes, Represent developer/platform-user needs, Monitor adoption, Monitor operational performance, Partner with Engineering Managers to align sequencing, Partner with Engineering Managers to align delivery.
How You'll Work.
Team & Collaboration
Cross-functional stakeholders; Engineering leadership; Platform Engineering organization; Business stakeholders; Security stakeholders; Engineering Managers
Communication Scope
Written communication; Verbal communication; Articulating trade-offs
Process & Methodology
Roadmap planning, Sequencing, Investment trade-offs
Full Job Description
Company Summary Zoro.com is a leading eCommerce platform offering nearly 12 million tools, parts and supplies for our business customers. Launched in 2011, we brought a B2C-like experience to the B2B industry, and continue to be at the forefront of digital innovation at the intersection of technology and distribution. We have rapidly grown to over $1 billion in annual revenue and we’re just getting started! About the Role As a Senior Technical Product Manager (TPM) within Zoro’s Enterprise Platform Engineering organization, you shape platform strategy and architectural intent in partnership with the Director of Platform Engineering and Staff Platform Engineers. You operate at the intersection of business outcomes, system architecture, and engineering execution, ensuring platform investments are valuable, viable, operable, resilient, compliant, and cost-aware before teams commit to implementation. You define logical system boundaries, align stakeholders around measurable outcomes, and ensure delivery aligns with approved architectural intent and business priorities (without owning implementation design). Key Responsibilities Strategic Platform Direction and Architectural Intent Define and communicate conceptual/logical architecture for platform capabilities (boundaries, responsibilities, interactions) aligned to business outcomes. Own and author Solution Assessments that define problem, success measures, constraints, risks, and high-level system direction. Manage platform evolution over time through sequencing, investment trade-offs, and deprecation strategy. Align architectural direction to business goals, risk tolerance, compliance requirements (PCI, SOX, NIST CSF), and cost expectations in partnership with key stakeholders. Proven experience implementing strict data governance and IAM-based access controls to secure core product and taxonomy categorizations. Partner with Staff Engineers to ensure architectural intent is technically feasible and operationally sound
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