Amazon Ireland Support Services Limited
Project/Program/Product Management--Technical, Tech Infrastructure Prgrm Mgmt, operations
SrTechnicalInfrastructureProgramMgr,OperationsInfrastructureSolutions
Neural analysis suggests this role is
optimal for Senior candidates.
“Sr Technical Infrastructure Program Mgr, Operations Infrastructure Solutions at Amazon Ireland Support Services Limited. Skills: Program management, Infrastructure solutions, Operations infrastructure. Manage complex infrastructure builds. Deliver critical solutions”
What You'll Achieve.
Meet business goals; Show measurable improvements; Improve customer experience; Improve business efficiency; Improve employee efficiency; Achieve compliance adherence; Achieve financial metrics
Industry & Context.
Problem solving; Root cause analysis
What They're Looking For.
Must Have
Bachelor's degree or equivalent, Experience in program or project management, Experience in one or more IT infrastructure domains, Experience managing conflict, escalations, negotiating compromise, influencing others and problem solving, Experience participating in continuous improvement projects, Experience in written and verbal communication skills, Experience managing and delivering large-scale enterprise IT projects
Nice to Have
Experience in data center or network capacity planning, Experience in data center or network infrastructure program/project management, Project management certification, Experience owning program strategy, end to end delivery, Experience in project management disciplines
What You'll Do.
Manage complex infrastructure builds
Deliver critical solutions
Deliver significant improvements
Deliver new mechanisms
Work with multiple teams
Manage overall strategy of a large program
Manage all stages from concept to delivery
Show measurable improvements
Understand technology interdependencies
Influence team priorities
Influence business strategy
Make case for project priorities
Make case for resource allocation
Make case for program adoption
Achieve desired business outcome
Resolve technical deficiency
Communicate ideas effectively
Foster constructive dialogue
Harmonize discordant views
Lead resolution of contentious issues
Partner successfully with customers
Partner successfully with stakeholders
Partner successfully with engineering teams
Set program management example
Routinely deliver right things
Efficiently deliver right things
Define clear objectives
Drive crisp decisions
Identify risks proactively
Bring risks to attention
Increase team productivity
Increase team effectiveness
Participate in hiring process
Improve others' skills
Improve others' ability to get things done
How You'll Work.
Team & Collaboration
Cross organization initiatives; Network of teams; Senior management; Engineering teams; Customers and stakeholders
Communication Scope
Verbal communication; Written communication; Director level communication; VP level communication
Process & Methodology
Program management, Project management, Scope management, Schedule management, Budget management, Quality management, Risk management, Critical path management
Full Job Description
Amazon OpsTech Engineering is seeking an experienced Sr Technical Infrastructure Program Manager (TIPM) for our team. Amazon teams and systems create a complex ecosystem with coordination challenges for large initiatives. As a Sr TIPM of Engineering, you will need to coordinate across this network of teams and own delivery of cross organization initiatives. Using your technical background, you will need to understand implementation challenges of each organization and team, and find solutions while also earning trust with senior management to drive adoption from the top down. Key job responsibilities In this role: - You manage complex infrastructure builds, delivering critical solutions, significant improvements, new mechanisms, or deprecating processes that are no longer needed. These efforts require you to work with multiple teams in and/or across organizations. - You are accountable for the overall strategy of a large program. You successfully manage all stages (from concept to delivery). Your program meets business goals and/or shows measurable improvements in your customer’s experience, business or employee efficiency or execution, compliance adherence, financial or other metrics, etc. - You understand the interdependencies and functionality of the technologies you work with (e.g. customer requirements, deployment constraints, design limitations, operational support requirements). You influence team priorities and business strategy through data-supported contributions. You are able to make a case for project priorities, resource allocation, and/or appropriate program adoption, to achieve a desired business outcome, resolve a technical deficiency, or unblock delivery. - You communicate ideas effectively, verbally and in writing, to a wide range of audiences including Directors and VPs. You foster a constructive dialogue, harmonize discordant views, and lead the resolution of contentious issues (build consensus). You partner successfully with customers, stakeholde
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