Sr.TechnicalInfrastructureProgramManager,GlobalFieldOperations,AWSGlobalFieldOps(GFO)

This role is with our AWS Global Field Operations – delivering a new way for Infrastructure to our customers. Global Field Operations (GFO) is a team within AWS Infrastructure Services that manages all non-traditional infrastructure deployments - everything outside of data centers. We operate in 80+ countries, serving strategic customers at high velocity and complexity. We move fast, scale relentlessly, and obsess over delivering complex hardware to where it needs to go, on time. You will own multiple net-new programs simultaneously — GFO new customers/partners implementations, Outposts parts reuse and sustainability initiatives, new hardware enablement, new tools and software implementations, and emerging scope that doesn't have a playbook yet. You'll partner with engineering, automation, process, and governance teams to bring new tools and systems from concept to steady state before transitioning to operations. You'll draft BRDs, PRFAQs, and proposals for director-level approvals, and negotiate with director-level stakeholders to define what "good" looks like for programs that don't exist today. This is not a role where you execute someone else's plan. You define the plan, build the business case, get buy-in from senior leaders, and drive execution across regions and teams. Programs & Scope You'll Own • GFO New Customers/Partners Implementations — New product/scope for GFO including PMI, break-fix, spares storage, and new site onboarding • Outposts Reuse & Sustainability — Internal GFO programs for Reverse Logistics, Outposts parts reuse, and RL/Sustainability initiatives • New Product Enablement — Onboarding new hardware and services into GFO's operational model (install, maintenance, break-fix) including sites with 4-hour SLA requirements • New Tools & Software — Own new tool and software implementations end-to-end, partnering with engineering and automation teams through build, pilot, and steady-state transition to operations • New Services Expansion — Same sco