Amazon Data Services, Inc.
Technology
Sr.TechnicalInfrastructureProgramManager,DCCCommunities
Neural analysis suggests this role is
optimal for Senior candidates.
“Sr. Technical Infrastructure Program Manager, DCC Communities at Amazon Data Services, Inc.. Skills: Technical program management, Infrastructure services, Data center operations. Provide program progress reporting. Articulate root-cause analysis”
Industry & Context.
Root cause analysis; Remove blockers; Optimize data centers
What They're Looking For.
Must Have
5+ years technical program management, Written and verbal communication, 5+ years program strategy, 5+ years end to end delivery, 5+ years communicating results, Bachelor's degree Computer Science, Bachelor's degree Computer Engineering, Bachelor's degree Electrical Engineering, Equivalent work experience
Nice to Have
Master's degree Computer Science, Data center capacity planning, Network capacity planning, Data center infrastructure program management, Network infrastructure program management, Related technical fields
What You'll Do.
Provide program progress reporting
Articulate root-cause analysis
Summarize escalation support
Summarize critical leadership decisions
Manage multiple competing projects
Manage multiple competing programs
Develop implementation solutions
Plan implementation solutions
Build implementation solutions
Identify process improvement opportunities
Gather user requirements
Develop standard operating procedures
Develop communication plans
Develop project status updates
Develop program status updates
Drive adoption with internal customers
Anticipate potential issues
Anticipate potential risks
Escalate appropriately
Escalate in a timely manner
Remain flexible to changing priorities
Remain open to new ideas
Keep customer experience primary focus
How You'll Work.
Team & Collaboration
Cross-functional matrix-based teams; Stakeholders across multiple time zones; Project delivery teams; Networking teams; Infrastructure teams; Regional operations teams
Communication Scope
Written communication; Verbal communication; Presentation
Process & Methodology
Tactical project management, Strategic program management
Full Job Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The ideal candidate will be an exceptionally strong communicator, both written and verbally, and possess experience in tactical project management of highly technical initiatives, as well as strategic program management. Candidate must be comfortable supporting project delivery teams, networking, infrastructure and regional operations teams. Ability to work cross-functional matrix-based teams, establish trust with a variety of stakeholders across multiple time zones, and develop workflows that eliminate non-value-add activity, remove blockers, and find creative ways to optimize our existing data centers. Key job responsibilities · Provide program progress reporting on a regular basis to senior leadership. Articulating root-cause analysis, and linking to specific improvement areas. · Summarize escalation support and critical leadership decisions. · Manage multiple competing projects/programs simultaneously. · Develop, plan and build implementation solutions that allow cross functional project collabo
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