Toshiba Global Commerce Solutions

Retail

Sr.TechnicalBusinessAnalystandCustomerProductOwnerFLEX/CONTRACTOR

$110–150k ~AI est. Durham, North Carolina, United States CONTRACT
The Brief

“Sr. Technical Business Analyst and Customer Product Owner-FLEX/CONTRACTOR at Toshiba Global Commerce Solutions. Skills: Technical Business Analysis, Customer Product Ownership, Retail POS systems. Lead complex customer engagements. Ensure clear business requirements”

What You'll Achieve.

Deliver measurable business value

Industry & Context.

Retail
Problems you'll solve

Analytical; Problem-solving; Critical-thinking

Eligibility Requirements

Up to 25% travel, No visa sponsorship

What They're Looking For.

Must Have

12+ years Technical Business Analyst, 10+ years retail industry, Partnering with software development teams, Agile development methodologies, Exceptional analytical capabilities, Exceptional problem-solving capabilities, Exceptional critical-thinking capabilities, Outstanding written communication skills, Outstanding verbal communication skills, Executive-level stakeholder engagement, Leadership skills, Mentorship skills, Team collaboration skills, Creating high-quality product documentation, Creating high-quality requirements documentation, Self-directed, Sense of ownership, Sense of accountability, Deep domain expertise Retail POS, Fluent spoken English, Fluent written English, Lead teams without authority, Influence outcomes without authority

Nice to Have

Customer Product Owner experience

What You'll Do.

Lead complex customer engagements

Ensure clear business requirements

Ensure achievable business requirements

Monitor project progress

Address project issues

Deliver project value

Analyze client business requirements

Determine best approach

Guide customer decision making

Conduct client interviews

Conduct client surveys

Conduct client workshops

Gather business needs

Document project scope

Advocate core product functionality

Analyze complex requirements

Document complex requirements

Translate client requirements

Create product requirements

Discern change impact

Include change impact

Create requirements documentation

Maintain requirements documentation

Convey what is changing

Ensure fit for client

Ensure fit for product

Learn Toshiba systems

Manage client backlog

Understand feature priority

Understand feature milestones

Build client relationship

Research client questions

Support development team

Approve test scenarios

Help testing execution

Ensure solutions meet requirements

Call out scope changes

Have scope conversations

Lead process improvement

Define BA best practices

Lead special projects

Mentor other Business Analysts

Aid change management

How You'll Work.

Team & Collaboration

Partnering with clients; Partnering with product teams; Partnering with engineering teams; Client and project team

Communication Scope

Written communication; Verbal communication; Executive stakeholder engagement

Process & Methodology

Agile development, Backlog management, Scope management

Free ATS check

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