DataVisor
Fraud and Risk Platform
Sr.TechnicalAccountManager-Ireland
Neural analysis suggests this role is
optimal for Senior candidates.
“Sr. Technical Account Manager - Ireland at DataVisor. Skills: Technical advisor, Solution partner, Data integration, Platform performance. Provide product support. Escalation and resolution of technical issues”
What You'll Achieve.
Ensure customer adopts best practices; Ensure customer extracts maximum value
Industry & Context.
What They're Looking For.
Must Have
An EU citizen residing in Ireland, 10+ years of experience in banking, payment, social, or e-commerce industries, as customer facing technical roles e. g. technical account manager or solution consultant, B. A. /B. S. degree in a technical or analytical discipline, Excellent communication and presentation skills, time and project management ability with focus to ensure deadlines are met
Nice to Have
Experience in fraud detection and risk management is a big plus, Coding and database experience (e. g. Python, Java, SQL) a plus
What You'll Do.
Provide product support
Escalation and resolution of technical issues
Architect machine learning solutions
Architect rule-based solutions
Lead solution deployment discussions
Understand client use cases
Define plans to achieve success criteria
Manage integration process
Manage product implementation process
Conduct business reviews
Coordinate business reviews
Make client presentations
Communicate client feedback
How You'll Work.
Team & Collaboration
Partner with Delivery Team; Work cross-functionally with Customer Success; Work cross-functionally with Engineering; Work cross-functionally with Product teams
Communication Scope
Communication skills; Presentation skills
Process & Methodology
Project management
Full Job Description
About DataVisor DataVisor is the world’s leading AI-powered Fraud and Risk Platform that delivers the best overall detection coverage in the industry. With an open SaaS platform that supports easy consolidation and enrichment of any data, DataVisor's solution scales infinitely and enables organizations to act on fast-evolving fraud and money laundering activities in real-time. Its patented unsupervised machine learning technology, advanced device intelligence, powerful decision engine, and investigation tools work together to provide guaranteed performance lift from day one. The flexible architecture of DataVisor's platform allows enterprises to power sophisticated and complex use cases across different businesses while dramatically lowering the total cost of ownership. DataVisor is recognized as an industry leader and has been adopted by Fortune 500 companies globally across many industries. Our award-winning software platform is powered by a team of world-class experts in big data, machine learning, security, and scalable infrastructure. Our culture is open, positive, collaborative, and results-driven. Come join us! Position Overview As a Senior Technical Account Manager (TAM), you will manage a portfolio of client relationships and establish yourself as a trusted technical advisor and solution partner for the key leaders within the customer’s fraud and risk teams. You will partner with our Delivery Team to oversee the customer’s data integration and onboarding process. Your goal is to ensure that the customer adopts best practices in the implementation of our platform to ensure they extract the maximum value from their investment. You will engage in broad ranging topics from assessing/debugging platform performance or product functional issues, provide technical guidance and best practices, or advise on customer’s use of custom or DataVisor built machine learning models and/or automation rules to detect suspicious activities. You will work cross-functionally with
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