Okta
Technology
Sr.TechnicalAccountManager
Neural analysis suggests this role is
optimal for Senior candidates.
“Sr. Technical Account Manager at Okta. Skills: New Product Introduction, Technical Account Management. Advise customers on architectural best practices. Advise customers on product adoption”
What You'll Achieve.
Establish repeatable adoption patterns; Drive early-stage readiness; Ensure TAM teams are equipped; Realize technical value; Build architectural blueprints; Package learnings into scalable systems; Exit cleanly; Meet defined adoption thresholds; Meet established playbooks
Industry & Context.
Solve complex challenges
Some travel (under 20%)
What They're Looking For.
Must Have
8+ years of total experience in information technology, 4+ years as Technical Account Manager, Solutions Architect, Technical Consultant, or comparable practitioner role in the IAM space, Deep technical credibility and domain expertise in SaaS infrastructure, Deep technical credibility and domain expertise in the Software Development Life Cycle (SDLC), Deep technical credibility and domain expertise in modern Identity landscapes, Working proficiency in SAML 2.0, Working proficiency in WS-Federation, Working proficiency in OAuth, Working proficiency in OpenID Connect, Working proficiency in hybrid IT environment with non-standard applications, Working proficiency in enterprise applications for identity and attributes, Working proficiency in SaaS deployment, Working proficiency in lifecycle management scenarios to 3rd party systems and applications, Working proficiency in security and performance monitoring, BAS/MS in Computer Science, Information Technology or related discipline OR equivalent work experience
Nice to Have
Kubernetes experience a plus
What You'll Do.
Advise customers on architectural best practices
Advise customers on product adoption
Operate within strict Rules of Engagement
Lead technical sprints with customers
Bridge the technical value gap
Execute account handbacks to Core TAM teams
Partner with Forward Deployed Engineering
Align strategic customer roadmaps
Capture technical telemetry from early adopters
Translate field friction into product signals
Coordinate with Product Acceleration Team specialists
Transition technical workloads
Evaluate early-stage software
Co-author operational Go/No-Go criteria
Act as elite response squad
Absorb heavy technical workloads
Unburden core TAM teams
Document repeatable adoption patterns
Document configuration models
Document expansion triggers
Partner with TAM 1:Many
Design programmatic content
Deliver programmatic content
How You'll Work.
Team & Collaboration
Partner with Okta’s Customer Success team; Collaborate with Okta’s customers; Partner with neighboring technical motions; Coordinate closely with Product Acceleration Team specialists; Partner directly with TAM 1:Many
Communication Scope
Set expectations; Communicate goals; Communicate objectives
Process & Methodology
Sprint-based engagements
Full Job Description
Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology - anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transform how people move through the digital world, putting Identity at the heart of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. The Okta Technical Account Management: Technical Account Management is a global team that partners with Okta’s Customer Success team and collaborates with Okta’s customers to share knowledge, best practices and make recommendations to continuously innovate around identity and security. The Global New Product Introduction (NPI) Overlay Team functions as an elite squad acting as a crucial bridge between Pre-Sales, Product and our global TAM organization. We are Okta product experts, and we enable Okta's worldwide growth by establishing repeatable adoption patterns, driving early-stage readiness, and ensuring core TAM teams are programmatically equipped to realize technical value across our newest capabilities. The Senior Technical Account Manager Opportunity: A Senior Technical Account Manager (TAM) - New Produ
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