Amazon Data Services, Inc.
Manufacturing
Sr.TechOpsEngineer
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“Sr. Tech Ops Engineer at Amazon Data Services, Inc.. Skills: PMO functions, Roadmap planning, Metric development, Engineering uptime. Lead PMO functions. Own roadmap planning”
What You'll Achieve.
Accelerate manufacturing time; Increase critical capacity; Improve yield; Improve reliability; Reduce cycle time; Meet customer expectations; Exceed customer expectations; Ensure alignment; Ensure on-time delivery; Support scalable operations
Industry & Context.
Root cause analysis; Troubleshooting; Identify deficiencies; Drive corrective action plans; Evaluate system gaps; Propose solutions; Drive resolution
What They're Looking For.
Must Have
Bachelor's degree in Mechanical Engineering, Knowledge of SAP systems
Nice to Have
Experience in data center engineering or operations, 5+ years of maintenance or engineering experience, Experience with complex automated material handling equipment, Experience with packaging technologies and systems, Experience with high-speed manufacturing, Knowledge of project management tools and methodologies
What You'll Do.
Drive metric development
Ensure engineering uptime
Enable supplier partnerships
Represent operational needs
Translate workflow requirements
Support efficient manufacturing
Support efficient repair operations
Build operational framework
Build tooling requirements
Build performance infrastructure
Influence across partner teams
Influence across external teams
Shape senior leader decisions
Own PMO functions for program
Define business reviews
Execute business reviews
Represent program status
Represent program risks
Represent emergent issues
Drive coordination across teams
Ensure on-time delivery
Identify critical path dependencies
Measure program health
Measure engineering uptime
Measure process efficiency
Establish baseline metrics
Enable data-driven decision-making
Monitor system uptime trends
Monitor equipment uptime trends
Identify deficiencies
Drive corrective action plans
Document operational requirements
Partner with technology teams
Translate operational needs
Serve as operational voice
Ensure tooling decisions reflect needs
Support scalable operations
Communicate technical information
Communicate operational information
How You'll Work.
Team & Collaboration
Cross-functional teams; Partner teams; External teams; Senior leaders
Communication Scope
Data-driven communication; Clear communication; Crisp communication
Process & Methodology
PMO functions, Roadmap planning, Milestone management, Risk identification, Escalation pathways, Agile, Waterfall
Full Job Description
AWS Manufacturing & Repair operations is focused on automated assembly solutions where innovative solutions are needed to accelerate overall manufacturing time, working backwards from customers to increase critical capacity for AWS services by improving yield and reliability while reducing cycle time. This new highly cross-functional initiative brings together critical expertise from a wide-range of Amazon teams dedicated to meeting and exceeding customer expectations through innovative validation processes and Amazon operational excellence. We are seeking a Sr. Tech Ops Engineer to serve as the operational and systems backbone of a new manufacturing and repair initiative at AWS scale. In this role, you will lead PMO functions, own roadmap planning, drive metric development, and ensure engineering uptime across the program. You will enable supplier partnerships and represent operational needs within SAP or other third-party warehouse management and ERP solutions, translating real-world workflow requirements into system specifications that support efficient manufacturing and repair operations. You will work in an environment where the business strategy is defined but the operational framework, tooling requirements, and performance infrastructure must be built from the ground up. You will influence across multiple partner and external teams, shape senior leader decisions, and serve as the connective tissue between program strategy, operational execution, and the systems that power both—driving long-term program impact. AWS Manufacturing & Repair is a part of the broader AWS Infrastructure Services team which owns the design, planning, delivery, and operation of all AWS global infrastructure. We are the teams who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with tho
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