Amazon Japan G. K.
Operations, IT, Support Engineering, Tech Infrastructure Prgrm Mgmt
Sr.TechInfraProgramManager,OpsTechSolutionsDelivery
Neural analysis suggests this role is
optimal for Senior candidates.
“Sr. Tech Infra Program Manager, Ops Tech Solutions Delivery at Amazon Japan G. K.. Skills: Program management, Technical infrastructure, Project delivery. Manage IT Infrastructure scope. Deliver initiatives across business teams”
What You'll Achieve.
Deliver high-quality results; Accelerate project delivery; Deliver on time; Deliver at scale
Industry & Context.
Troubleshoot issues; Remove barriers; Eliminate unnecessary activity; Design solutions; Remove blockers; Analytical talent; Root cause analysis
Travel 30-40%
What They're Looking For.
Must Have
5+ years program management, 5+ years technical project management, Bachelor's degree or equivalent, 4+ years professional experience, Experience building consensus, Experience leading resolution of contentious issues, Experience managing complex cross-functional infrastructure builds, Experience using AI-powered tools, Ability to travel 30-40%
Nice to Have
PMP certification, PRINCE2 certification, PgMP certification, Experience managing programs across multiple organizations, Experience managing programs across geographies, Experience influencing resource allocation, Experience defining infrastructure build requirements, Experience streamlining processes, Experience driving organizational efficiencies, Experience mentoring program managers, Experience contributing to team development
What You'll Do.
Manage IT Infrastructure scope
Deliver initiatives across business teams
Deliver initiatives across operations groups
Manage conceptual design feasibility
Manage completed design
Manage implementation
Interact with customers
Interact with partners
Interact with suppliers
Understand business goals
Understand business priorities
Deliver high-quality results
Manage remote project delivery teams
Facilitate technical sessions
Remove barriers to project success
Build cross-functional matrix-based teams
Establish trust with stakeholders
Manage capital budgets
Eliminate unnecessary activity
Find creative ways to accelerate project delivery
Work with Regional IT Leadership
Work with Fulfillment Operations
Work with Amazon Logistics
Develop comprehensive plans
Define program mission
Define program vision
Manage program roadmaps
Contribute to annual planning narratives
Lead complex infrastructure builds
Identify technical design issues
Provide actionable feedback
Influence resource allocation
Influence team priorities
Eliminate excess process
Drive organizational efficiencies
Mentor program managers
Provide technical guidance
Contribute to team development
Provide project management
Provide project direction
Ensure clear understanding of timelines
Ensure clear understanding of risks
Ensure clear understanding of escalation path
Ensure clear understanding of roles/responsibilities
How You'll Work.
Team & Collaboration
Cross-functional matrix-based teams; Multiple time zones; Cross-functional teams; Engineering teams; Fulfillment operations leaders; Engineering leads; Geographically distributed team
Communication Scope
Written communication; Verbal communication; Stakeholder alignment; Narrative update
Process & Methodology
Program management, Technical project management, Scope management, Schedule management, Budget management, Resource management, Quality management, Risk management, Reporting, Metric development, Metric tracking, Agile, Methodologies, Techniques
Full Job Description
The Technical Infrastructure Program Manager(TIPM) manages the IT Infrastructure scope of a complex suite of projects and is responsible for the delivery of initiatives across business teams and operations groups within Amazon Fulfillment IT from strategy, conceptual design feasibility, requirements, budget, completed design, implementation, testing, and deployment. As a TIPM, along with technical knowledge, we expect our leaders to interact with customers, partners and suppliers to understand our business goals and priorities, and to execute rapidly, delivering high-quality results. The candidate will be comfortable in managing remote project delivery teams, and possess the ability to facilitate technical sessions to troubleshoot issues and remove barriers to project success. The TIPM will be able to build cross-functional matrix-based teams, establish trust with a variety of stakeholders across multiple time zones, manage capital budgets, eliminate unnecessary activity, design solutions, remove blockers, and find creative ways to accelerate project delivery. In this role, you will lead launch programs in JP and work with Regional IT Leadership, Fulfillment Operations, Amazon Logistics, and other customers in developing comprehensive plans to execute the work. The candidate will be comfortable in managing remote project delivery teams, and possess the ability to facilitate technical sessions to troubleshoot issues and remove barriers to project success. The TIPM will be able to build cross-functional matrix-based teams, establish trust with a variety of stakeholders across multiple time zones, manage capital budgets, eliminate unnecessary activity, design solutions, remove blockers, and find creative ways to accelerate project delivery. The ideal candidate will be a strong communicator both written and verbal, in project management of technical initiatives. Strong judgement, negotiation skills, ability to influence without authority, analytical talent and leadershi
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