Amazon EU Sarl
Project/Program/Product Management--Technical, Tech Infrastructure Prgrm Mgmt, operations
Sr.TechInfraProgramManager,OpsTechSolDelivery-Fixed
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“Sr. Tech Infra Program Manager, Ops Tech Sol Delivery-Fixed at Amazon EU Sarl. Skills: Project Delivery, Budget Management, Stakeholder Management. Manage IT Infrastructure scope. Deliver initiatives across business teams”
What You'll Achieve.
Deliver high-quality results; Accelerate project delivery; Achieve launch/project milestone
Industry & Context.
Troubleshoot issues; Remove barriers; Identify risks; Identify issues; Devise contingency plans; Problem solving
Frequent travel, 30-40% travel, 50% travel
What They're Looking For.
Must Have
10+ years IT infrastructure projects, 7+ years program leadership, Manage project portfolios, budgets, Global environment experience, Ability to travel frequently, Experience with LAN, WAN, Wireless, Telecommunications, Systems Administration, low voltage data cabling, or data facilities technologies, Experience with procurement of IT equipment, Familiarity working with agile methodologies, Experience in distribution, manufacturing, logistics, or warehouse environments, Bachelor’s Degree from accredited university, Experience leading cross-functional teams/projects, PMP Certification, 5+ years IT project portfolio management, Oral and written international communication skills, Understanding of core IT infrastructure and service concepts, Site launch experience of IT infrastructure, Large scale IT project implementation experience, Experience working with Global teams
Nice to Have
Experience managing projects in multi region, Fulfillment Center Infrastructure experience, Knowledge of key Amazon technologies
What You'll Do.
Manage IT Infrastructure scope
Deliver initiatives across business teams
Manage project delivery teams
Facilitate technical sessions
Remove barriers to project success
Build cross-functional teams
Establish trust with stakeholders
Manage capital budgets
Eliminate unnecessary activity
Accelerate project delivery
Develop comprehensive plans
Develop and manage IT projects
Manage project timeline
Manage capacity planning
Manage resource allocation
Manage project execution
Provide project management direction
Ensure team understanding of timelines
Ensure team understanding of risks
Ensure team understanding of escalation path
Ensure team understanding of roles/responsibilities
Act as escalation point
Maintain knowledge of hardware standards
Ensure appropriate equipment orders
Manage change control
Communicate scope impact
Identify project risks
Identify project issues
Devise contingency plans
Identify project dependencies
Identify critical paths
Plan project timelines
Schedule project milestones
Track project milestones
Communicate project milestones
Track project deliverables
Communicate project deliverables
Communicate project risks
Provide on-site monitoring
Enforce installation schedules
Monitor vendor quality
Ensure proper follow-up
Facilitate formal turn-over
Achieve launch/project milestone
Collaborate with stakeholders
Update process documentation
Develop process documentation
How You'll Work.
Team & Collaboration
Cross-functional matrix-based teams; Multiple time zones; Global distributed teams
Communication Scope
Written communication; Verbal communication; International communication
Process & Methodology
Scope management, Schedule management, Budget management, Resource management, Quality management, Risk management, Reporting, Metric development, Agile methodologies, Project lifecycle management
Full Job Description
The Technical Infrastructure Program Manager(TIPM) manages the IT Infrastructure scope of a complex suite of projects and is responsible for the delivery of initiatives across business teams and operations groups within Amazon Fulfillment IT from strategy, conceptual design feasibility, requirements, budget, completed design, implementation, testing, and deployment. As a TIPM, along with technical knowledge, we expect our leaders to interact with customers, partners and suppliers to understand our business goals and priorities, and to execute rapidly, delivering high-quality results. The candidate will be comfortable in managing remote project delivery teams, and possess the ability to facilitate technical sessions to troubleshoot issues and remove barriers to project success. The TPM will be able to build cross-functional matrix-based teams, establish trust with a variety of stakeholders across multiple time zones, manage capital budgets, eliminate unnecessary activity, design solutions, remove blockers, and find creative ways to accelerate project delivery. In this role, you will lead launch programs in Japan and work with Regional IT Leadership, Fulfillment Operations, Amazon Logistics, and other customers in developing comprehensive plans to execute the work. The candidate will be comfortable in managing remote project delivery teams, and possess the ability to facilitate technical sessions to troubleshoot issues and remove barriers to project success. The TIPM will be able to build cross-functional matrix-based teams, establish trust with a variety of stakeholders across multiple time zones, manage capital budgets, eliminate unnecessary activity, design solutions, remove blockers, and find creative ways to accelerate project delivery. The ideal candidate will be a strong communicator both written and verbal, in project management of technical initiatives. Strong judgement, negotiation skills, ability to influence without authority, analytical talent and leaders
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