Amazon Ireland Support Services Limited
Project/Program/Product Management--Technical, Tech Infrastructure Prgrm Mgmt, operations
Sr.TechInfraProgramManager,DeploymentTechnologyIntegration-SupportManagedDeployment
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“Sr. Tech Infra Program Manager, Deployment Technology Integration - Support Managed Deployment at Amazon Ireland Support Services Limited. Skills: Program management, IT infrastructure, Deployment technology. Develop IT Programs. Manage IT Programs”
What You'll Achieve.
Create efficiencies for the customer; Manage scope creep; Manage IT budget; Meet IT milestone deliverables
Industry & Context.
Problem solve IT infrastructure build risks; Problem solve IT infrastructure build issues
Flexibility to travel, Travel (~50-70%)
What They're Looking For.
Must Have
Experience managing conflict, Experience managing escalations, Experience negotiating compromise, Experience influencing others, Experience problem solving with engineering teams, Experience in a technical position
Nice to Have
Bachelor's degree or equivalent in Computer Science
What You'll Do.
Provide project management
Provide project direction
Act as escalation point
Maintain knowledge regarding IT hardware
Maintain knowledge regarding IT equipment
Ensure appropriate orders are delivered
Proactively manage change control
Communicate impact on project scope
Devise contingency plans
Identify project deliverables
Identify critical paths
Plan project timelines
Schedule project timelines
Plan project milestones
Schedule project milestones
Track program milestones
Track project milestones
Communicate program milestones
Communicate project milestones
Communicate program deliverables
Communicate project deliverables
Communicate program risks
Communicate project risks
Provide on-site monitoring
Enforce install schedules
Enforce vendor quality
Inspect prospective facilities
Inspect completed facilities
Ensure proper follow-up
Facilitate formal turn-over
Monitor deliverables until launch
Update documentation on processes
Develop documentation on processes
How You'll Work.
Team & Collaboration
Cross-functional peer groups; Technical delivery teams; Field IT Teams; Internal/external stakeholders
Communication Scope
Excellent communication skills
Process & Methodology
Project scope, Timeline management, Risk management, Issue management, Change control, Contingency planning, Critical path analysis, Milestone tracking, Vendor quality management
Full Job Description
***We will consider applications from candidates based anywhere in the Ireland. Flexibility to travel to project sites is expected.*** The OTS Deployment Program Management team plans and executes large-scale IT Infrastructure projects for all Amazon Operations customers, including Fulfillment, Transportation, and Logistics. We focus on the design, procurement, deployment, and lifecycle of IT infrastructure and equipment. We work with cross-functional peer groups in Operations Engineering, Real Estate/Construction, WW Engineering, IT Infrastructure Engineering, Tech Deployment, and Field IT Teams to implement new facility launches, expansions, decommissions, and deployment of new business solutions. As a Technical Infrastructure Program Manager, you will manage projects or programs that primarily require building, deploying, and interacting with physical IT infrastructure. As a TIPM for Deployment, you will own programs ranging from New Site Launch to Engineering to Customer Programs. You will problem solve IT infrastructure build risks/issues with technical delivery teams and engineers. In this role, you will work closely with various stakeholders to create efficiencies for the customer, manage scope creep, manage IT budget, and meet IT milestone deliverables with limited impact to schedule. Projects will be in disparate geographic locations and require your use of excellent communication skills to coordinate onsite and remote work with resources. You will serve as a single point of contact for the project team and for the end-to-end IT project management and execution. Key job responsibilities Develop and manage IT Programs from beginning to end, including project scope, timeline, capacity planning, resource allocation, and project execution. Provide project management and direction to ensure the project teams have clear knowledge of IT timelines, risks, escalation path and deliverables they will undertake within the project team. Act as an escalation point for th
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