Sydecar
FinTech
Sr.TaxAssociate
“Sr. Tax Associate at Sydecar. Skills: customer support, operations, venture investing, fund accounting, communication. Respond to customer support inquiries to ensure delightful experience. Identify product and process improvements that will shape the future of our product and our workflow”
Industry & Context.
Ability to effectively evaluate problems and propose sensible, scalable solutions
What They're Looking For.
Must Have
2-3 years of experience working in a customer support or operations role, Intermediate knowledge of venture investing, fund accounting, or related fields, Excellent and professional written and verbal communication skills, Attention to detail and ability to manage many tasks at once without dropping the ball, Passion for customer service and creating positive experiences, Ability to effectively evaluate problems and propose sensible, scalable solutions, Process driven and highly organized, with an eye for process/product improvement, Detail oriented
Nice to Have
preferably in the FinTech or alternative investments industries
What You'll Do.
Respond to customer support inquiries to ensure delightful experience
Identify product and process improvements that will shape the future of our product and our workflow
Liaise with senior members of the team
and Product teams to answer customer questions and educate first-time Deal Organizers via our support inbox
Develop an expert knowledge of our product
Support customer-facing projects and product discovery
How You'll Work.
Team & Collaboration
Liaise with senior members of the team, as well as our Legal, Tax, and Product teams
Communication Scope
Excellent and professional written and verbal communication skills
Applying for this Sr. Tax Associate role?
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